Security Officer - Front Desk Attendant

Allied Universal • Los Angeles, CA

2d • $21 • Onsite

About The Position

As a Security Officer - Front Desk Attendant in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a busy retail mall front desk, where you will be the first point of contact for guests and tenants while supporting day-to-day security-related operations. You will monitor assigned areas through cameras and reports, manage visitor and vendor check-in, respond to calls for assistance, and communicate clearly with on-site teams. Bring a customer-first mindset as you act with integrity, teamwork, and a caring, innovative approach.

Requirements

• Have at least 6+ months of security-related experience.
• Be comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, tenants, guests, and/or vendors by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail and mall location.
• Staff the front desk area to greet and direct visitors, manage check-in and/or badge issuance per site policy, and assist with access control support for common areas.
• Monitor security-related cameras, alarms, and/or communication systems from a stationary post, documenting notable activity and escalating concerns through the appropriate channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, including gathering information, notifying leadership and/or emergency services as directed, and completing required reports.
• Maintain accurate logs of visitor activity, deliveries, keys and/or access credentials, and service requests, and communicate professionally with property management, tenant representatives, and Allied Universal leadership.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED