Security Officer - Front Desk

Allied Universal • Wilmington, DE

3d • $17 • Onsite

About The Position

As a Security Officer - Front Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal at a government location in a Front Desk post where you will welcome visitors, manage access control and badging, verify credentials, and maintain clear logs and communication. You will be a visible, professional presence who helps support a secure, well-organized environment through strong customer service and calm decision-making. Bring our agile, reliable, and innovative mindset, put people first, and deliver through teamwork with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• A guard card and/or license is preferred.
• Loss prevention experience is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.

Responsibilities

• Provide customer service to visitors, employees, and contractors at a government facility front desk by following security-related procedures, site-specific policies, and post orders.
• Control access at the main entrance by greeting arrivals, verifying identification and/or credentials, issuing visitor badges, and directing guests to appropriate locations.
• Monitor lobby activity and security-related systems such as cameras, alarms, and access control panels, and report irregular activity per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and assisting with emergency response activities when appropriate.
• Complete required logs and reports, answer phones and/or radio traffic, coordinate with on-site personnel, and maintain a professional front desk presence throughout the shift.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED