Security Officer - Hotel
About The Position
As a Security Officer - Patrol Report Writer in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer with Allied Universal at a premier hotel and resort location, you will conduct routine patrols of guest areas and back-of-house spaces, remain highly visible to help reduce security-related concerns, respond to alarms and service requests, and support staff and guests with clear communication and hospitality-minded customer service. You will bring our agile, reliable, and innovative approach to every shift, living a caring, people-first culture grounded in teamwork and integrity.
Requirements
- Customer service experience is preferred.
- CPR certification is preferred.
- Alarm panel experience is preferred.
- A guard card and/or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, visitors, and staff by carrying out Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner, including guest disturbances, trespassing concerns, and fire and/or medical calls per post orders.
- Conduct regular and random patrols of hotel and resort areas, including lobbies, corridors, meeting spaces, parking areas, loading docks, and the perimeter; working environments and conditions may vary by location.
- Monitor access points and observe for unusual activity that may help to deter theft, property damage, and/or unauthorized entry, and promptly report concerns to site contacts and Allied Universal leadership.
- Complete detailed written reports on patrol activities, incidents, and guest interactions, and communicate updates using approved radios, phones, and/or reporting systems.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
