Security Officer - Lobby Concierge

Allied Universal • New Britain, CT

4d • $21 • Onsite

About The Position

As a Security Officer - Lobby Concierge in New Britain, CT, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a healthcare location, you will be the first point of contact, greeting visitors, managing access, answering questions, and supporting security-related awareness at the reception area. You will monitor activity from the desk, document incidents, communicate clearly with staff and guests, and help maintain an orderly environment. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to every interaction.

Requirements

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Greet, screen, and direct visitors, patients, vendors, and staff; manage visitor sign-in logs and issue temporary credentials per site policy.
• Monitor access points and lobby activity; help to deter unauthorized entry by verifying identification and coordinating access with authorized personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner; document events and notify site leadership and/or emergency services as required.
• Answer phones and route calls, handle inquiries and service requests, and complete required reports using Allied Universal and site documentation standards.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED