Security Officer - Lobby Desk Attendant
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Desk Attendant in McLean, VA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer at a high-end retail location, you will welcome guests, manage access control and visitor check-in, issue badges, and monitor activity at the entry point to help identify and report security-related concerns. You will serve as a calm, professional first contact, using clear communication and basic technology tools to support the team. At Allied Universal, you will grow in an agile, reliable, innovative culture built on teamwork, care, and integrity.
Requirements
- Customer service experience is preferred.
- Access control and/or badge experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk in a retail location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access to the premises by greeting and screening visitors, verifying credentials, issuing visitor passes, and maintaining visitor and vendor logs.
- Monitor alarms, cameras, and communication channels from the desk, identify unusual activity, and report concerns to management and/or Allied Universal leadership.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating assistance and documenting events per post orders.
- Support loss prevention and customer experience by maintaining a visible front desk presence, answering questions, and helping to deter disruptive behavior through professional engagement.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
