Security Officer - Lobby Reception

Allied Universal • Indianapolis, IN

1d • $18 • Onsite

About The Position

As a Security Officer - Lobby Reception in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy retail and mall location, you will be the welcoming first point of contact, supporting access control, monitoring activity, and handling security-related inquiries with calm, professional communication. You will document incidents, coordinate with site teams, and provide outstanding customer service to guests and employees. At Allied Universal, you will bring integrity and teamwork to a role that values reliability, agility, and innovation.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
• Control access by greeting visitors, assisting with check-in and/or badging processes as directed, and communicating entry requirements in a professional manner.
• Monitor cameras, alarms, and front desk systems, and report unusual activity to site leadership and/or Allied Universal management to help to deter unwanted behavior.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating disputes and contacting law enforcement and/or emergency services when required.
• Complete routine front desk logs and incident reports, answer phones, route calls, and support tenants, shoppers, and staff with directions and general assistance.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED