Security Officer - Lobby Reception
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Reception in Groton, CT , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will be the welcoming first point of contact while supporting security-related operations. You will manage visitor check-in, verify access credentials, monitor cameras and alarms, document incidents, and communicate clearly with staff, residents, and responders. With Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach to help maintain a calm, professional environment every shift.
Requirements
- A guard card and/or security license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to residents, visitors, vendors and staff by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities at a healthcare location.
- Staff the front desk, greet and screen visitors, issue visitor credentials when applicable and manage access in accordance with site-specific policies.
- Monitor alarms, cameras and communication systems, document unusual activity and report concerns to Allied Universal leadership and/or site management.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site staff and/or emergency services as needed.
- Maintain accurate logs and reports, including shift activity, visitor entries, deliveries and incident documentation, using required paper and/or electronic systems.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
