Security Officer - Main Lobby Greeter
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Main Lobby Greeter in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer in a commercial real estate location, you will welcome tenants and visitors, support access control and badge processes, monitor alarms and cameras, and document activity using a computer or tablet. You will deliver outstanding customer service, clear communication, and a steady presence that helps reduce security-related concerns. At Allied Universal, you will work with an agile, reliable, and innovative team that puts people first and acts with integrity.
Requirements
- A guard card and/or license is preferred.
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
- Alarm panel experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, visitors, and contractors at the front desk by following site-specific procedures, access protocols, and emergency response activities when appropriate.
- Control access to the property by greeting and screening visitors, issuing visitor credentials, maintaining sign-in logs, and notifying tenant contacts for approvals.
- Monitor CCTV, alarms, intercoms, and other front desk systems, and communicate observations to site contacts and/or Allied Universal supervision as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, including dispatching assistance, documenting details, and completing required reports.
- Support property management with lobby oversight, after-hours access coordination, and handling telephone and radio communications related to security-related matters.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
