Security Officer Patrol Concierge

Allied Universal • Birmingham, AL

2d • $12 • Onsite

About The Position

As a Security Officer Patrol Concierge in Birmingham, AL , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer in a healthcare location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support patients, visitors, and staff with exceptional customer service and communication. In this people-first role, you will contribute through teamwork, reliability, and integrity while using an agile, caring approach to daily patrol activities and access-focused responsibilities.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to patients, visitors, and staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities within a healthcare location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observed activity and communicating with site contacts and/or Allied Universal leadership as needed.
• Conduct regular and random patrols throughout the facility, parking areas, and perimeter to help to deter unauthorized activity and identify potential security-related concerns.
• Monitor entrances, exits, and common areas, assisting with visitor screening processes, directions, and other customer service needs while following post orders and location procedures.
• Support healthcare operations by reporting hazards, unusual behavior, and maintenance-related issues, and by assisting with de-escalation and other security-related responses when appropriate.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees