Security Officer - Reception Desk and Rover

Allied Universal

4d • $19 • Onsite

About The Position

As a Security Officer - Reception Desk in HICKORY, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As a Front Desk Officer at a busy manufacturing and industrial location, you will welcome employees and visitors, manage access control and badging, monitor alarms and cameras, and document security-related activity with clear communication. You will be a calm, helpful presence who supports a smooth daily flow while helping to reduce incidents. At Allied Universal, you will bring agility, reliability, and innovation to a people-first culture built on teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, contractors, and visitors at the front desk by following site-specific procedures and security-related policies.
• Manage access control by greeting visitors, verifying identification and/or appointment information, issuing visitor credentials, and maintaining visitor logs for a manufacturing location.
• Monitor alarms, cameras, and building systems as assigned, documenting unusual activity and reporting concerns to site leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate and completing required reports.
• Answer phones and route calls, provide directions and general assistance, and communicate timely updates to internal teams and/or responding personnel as needed.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED