Security Officer - Resort Perimeter Patrol
About The Position
As a Security Officer - Convention Center Patrol in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an unarmed Patrol Officer at a resort and hotel location, you will monitor and patrol guest areas and back-of-house spaces, complete routine rounds, and stay highly visible to help reduce security-related incidents. You will greet guests and staff with professionalism, communicate clearly, and document observations and/or concerns. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset while supporting an agile, reliable, and innovative service culture.
Requirements
- A guard card and/or security license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, staff, and vendors by following site-specific procedures, access control practices, and security-related protocols at a hotel and resort location, and when appropriate, supporting emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner, including guest disturbances, suspicious activity, medical calls, and/or property-related concerns, and communicate updates to site contacts.
- Conduct regular and random foot patrols of lobbies, hallways, parking areas, amenities, and the perimeter to help to deter unwanted activity and identify hazards and/or maintenance issues.
- Monitor assigned areas for policy compliance, support orderly guest traffic flow during peak check-in and event periods, and assist with lost and found and/or guest service requests as directed.
- Complete shift activity reports and incident documentation, and use radios, phones, and/or other systems to coordinate with site personnel and Allied Universal leadership.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
