Security Officer - Security Dispatch Operator

Allied Universal•Fullerton, CA

6d•$24

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Security Dispatch Operator in Fullerton, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal at a healthcare location, you will help coordinate security-related response by receiving calls, monitoring systems, and directing on-site officers via radio and phone. You will document activity, support incident communications, and provide customer service to staff, patients, and visitors. Bring an agile, reliable, and innovative mindset while delivering through teamwork and acting with integrity in a people-first culture.

Requirements

Be 21+ years of age.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

CPR Certification is preferred.
A Guard Card or license is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to patients, visitors, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
Receive and prioritize calls for service via phone, radio, and/or electronic systems, dispatching Security Professionals and coordinating response to alarms, disturbances, and/or requests for assistance.
Monitor CCTV, access control, fire and life system panels, and/or other monitoring tools, promptly communicating observations and escalating issues per site procedures.
Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with clinical teams and/or local responders as directed by post orders.
Complete detailed incident reports, dispatch logs, and shift documentation, maintaining clear communication during shift turnovers and throughout the day.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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