Security Operations Manager

InfoDefense, Inc. • Dallas, TX

3d • $90,000 - $120,000 • Hybrid

About The Position

InfoDefense is seeking a seasoned Security Operations Manager within the Dallas/Fort Worth area. The Security Operations Manager leads the day‑to-day operations of the Security Operations Center, overseeing monitoring, detection, incident response, firewall monitoring & management, customer care, and the performance of security operations personnel. This role ensures that all security events, alerts, and incidents are identified, triaged, and resolved efficiently while maintaining a high standard of operational readiness and situational awareness across InfoDefense’s customers. As a hybrid work position, this is a great opportunity for the right candidate to apply their exceptional leadership skills to gain executive-level cyber security experience.

Requirements

• Bachelor’s degree in cybersecurity, Information Technology, or a related field.
• 5+ Years SIEM, firewall, Microsoft 365 security & compliance, Single Sign-on, and other cyber security technologies.
• 3+ years of experience within a Security Operations Center, GSOC, or similar environment
• 2+ years of supervisory or management experience in an operations or security monitoring role.
• Experience managing incident response operations and coordinating emergency communications.
• Exceptional oral and written communication skills.
• Excellent leadership, communication, and decision‑making skills, especially under pressure.

Nice To Haves

• Industry Certifications such as CISSP, Security+, Network+. CCNA, CEH, CISA, CISM, Fortinet NSE4, Microsoft 365
• Military service is a big plus

Responsibilities

• Lead and manage security analysts, team leaders, and support staff.
• Resolve customer service issues in an efficient and effective manner.
• Oversee scheduling, training, and performance management.
• Oversee 24/7 monitoring and management of security systems, including firewalls, Microsoft 365 security & compliance, Security Information & Event Management (SIEM), Security Orchestration & Automation (SOAR), and other cyber security technologies.
• Triage security events and coordinate the response to security incidents, ensuring proper escalation, documentation, and follow‑through.
• Maintain and continuously improve Security Operations Center (SOC) standard operating procedures, playbooks, and incident response workflows.
• Conduct regular reviews of alerts, incident reports, and system performance to identify trends and areas for improvement.
• Ensure accurate, timely logging and categorization of incidents and operational activities.
• Oversee health, configuration, and optimization of all SOC-related security technologies.
• Collaborate with other customers, other InfoDefense teams, and external partners to coordinate cross‑functional incident response.
• Create and deliver operational metrics, dashboards, and executive summaries detailing SOC performance and incident trends.
• Lead security incident readiness initiatives, including drills, tabletop exercises, technology testing, and training programs.
• Stay informed on emerging threats, monitoring techniques, and SOC best practices.

Benefits

• InfoDefense offers a competitive base salary along with generous performance-based bonuses, a 401k retirement plan, and additional health, dental, vision, life, short and long-term disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level