ATS Integrated Solutions - Security Service Team Supervisor
About The Position
JOB SUMMARY: Responsible for the development and supervision of a team of Security Service Technicians including annual performance appraisals. It is anticipated that this position will be 25-40% supervision, while performing actual service work for the balance of the time. Team Supervisors are able to design and engineer control system hardware and software programming based on project requirements and provide analysis of building control and system performance at a complete systems and campus level. This is a non-exempt position. DUTIES AND RESPONSIBILITIES: Provide motivation for team members (Security Service Technicians) Conduct annual performance reviews for Security Team Members. Provide technical support for team members. Training – Coordinate trainings with Service Manager and provide one-on- one engineering task level training. Work with Service Coordinator to maintain service technician productivity Work with customers, general contractors, and sub-contractors to successfully execute service projects Work with sales in providing customers with optimal equipment and performance Conduct team meetings. Perform regular Service Technician functions as required.
Requirements
- Ability to manage a team of Security Service Technicians.
- Strong knowledge of access control, video management, and intrusion systems.
- Excellent time management and organizational skills
- Strong troubleshooting skills.
- Computer hardware and software skills.
- Ability to work independently and unsupervised.
- Strong interactive and communication skills.
- Engineering undergraduate or equivalent combination of education and experience
- Complex integrated building security systems experience
- Computer programming experience
- 5+ years industry experience (minimum)
Responsibilities
- Provide motivation for team members (Security Service Technicians)
- Conduct annual performance reviews for Security Team Members.
- Provide technical support for team members.
- Coordinate trainings with Service Manager and provide one-on- one engineering task level training.
- Work with Service Coordinator to maintain service technician productivity
- Work with customers, general contractors, and sub-contractors to successfully execute service projects
- Work with sales in providing customers with optimal equipment and performance
- Conduct team meetings.
- Perform regular Service Technician functions as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
