Security Shift Manager

Tioga Downs•Nichols, NY

About The Position

Are you a natural leader with a strong sense of responsibility and attention to detail? Join our team as a Security Shift Manager, where you’ll lead and coordinate our Security Associates, ensuring safety protocols are followed and our property—and people—are protected. Be the key player in maintaining a secure, professional environment while making a real impact every shift. We offer unique benefits like onsite Day Care, Tuition Reimbursement, and discounts at our Hotel, Restaurants, and Spa. We have 3 Medical Plans to choose from. 2 Vision Plans, 2 Dental Plans, Accident, Hospital, and Critical Illness are available, as well. STD, LTD, and Life Insurance policies are our gift to you as a FT Employee. 401k Plan, Paid Time Off, Sick Time, and Holiday Pay.

Requirements

High School Diploma or GED required. Associate’s degree in Criminal Justice or related area preferred.
Two years supervisory experience in security / surveillance or related field required.
Must be a New York State licensed Security Guard.
Minimum of two years in law enforcement, security, loss prevention, surveillance, or related area required.
Must possess excellent observational and communication skills.
Must be computer-literate (Word, Excel, Microsoft Outlook).

Nice To Haves

Associate’s degree in Criminal Justice or related area

Responsibilities

Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity for proper resolution.
Ensures the quality of operations in the Security Department on assigned shift.
Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
Protects company assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
Directs the flow of Security Reports to the proper individuals within the company, always maintaining the highest level of confidentiality.
Advises Security Associates on assigned shift of duties and responsibilities, and ensures that they are completed in a timely, efficient manner.
Maintains appropriate staffing levels in the Security Department by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating Associates, as needed.
Reviews all Daily Activity Reports and prepares Shift Reports for Director of Security.
Coordinates with the Surveillance Department when Security discovers a matter which needs further investigation or attention.
Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.
Observes, documents, videotapes and reports any unusual or suspicious activities on property.
Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.
Reviews surveillance tapes and reports, providing detailed information to appropriate company officials and outside agencies, as needed.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.
Maintains a series of critical keys, accessing locked areas as necessary.

Benefits

onsite Day Care
Tuition Reimbursement
discounts at our Hotel, Restaurants, and Spa
3 Medical Plans
2 Vision Plans
2 Dental Plans
Accident, Hospital, and Critical Illness
STD, LTD, and Life Insurance policies
401k Plan
Paid Time Off
Sick Time
Holiday Pay
Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
Generous 401K plan - 100% Vested from the beginning!
Medical, Dental, Vision and Life Insurance available for Full-Time Employees
Paid Time Off, Sick Time and Holiday Pay
Tuition Reimbursement for eligible employees
Discounts available for Hotel, Restaurants, Spa Services, and more