SECURITY SHIFT MANAGER

SILVERTON CASINO LLC•Las Vegas, NV

About The Position

Under the guidance of the Director of Security and/or Security Manager, the Security Shift Manager supervises the actions and behaviors of Security Officers and Security Shift Supervisors. Assists with patrols around the hotel and casino premises to maintain order, enforce regulations, and ensure observance of applicable laws thus providing protection from and elimination of any element or agent which may tend to jeopardize the welfare and security of the company assets, properties, Guests and Team Members.

Requirements

Must be at least 21 years of age.
Minimum of one (3) years of experience as a Security Supervisor and/or five (5) years experience in Security or related position.
Demonstrated Security and/or Law Enforcement ability as well as incident investigation skills.
Demonstrated record of customer relation skills.
Read / Write English.
Additional or continued educational certificates in related fields.
High School Diploma, GED or equivalent.
Nevada Gaming Control Board Gaming Registration
Valid Nevada Drivers License
Alcohol Awareness Card
Identification that establishes identity
Identification that establishes the right to work in the United States

Responsibilities

Maintain a high quality of guest service.
Check for proper identification of a guest appearing to be under the age of 30 years old.
Supervises plans and schedules Security activities.
In the absence of the Security Director or Security Manager determines personnel deployment and staffing level requirements and assignments as well as establishes the priority work assignments within a shift.
Schedules, evaluates and monitors subordinate personnel.
Assigns work, grants overtime (at Security Directors approval), early outs, disciplines employees and recommends wage increases and promotions
Inspects and evaluates Security Officers for alertness, appearance and proper performance while on duty and corrects deficiencies.
Supervises and directs special activities as directed by the Security Manager or Director of Security.
Provides independent departmental participation in procedures and transactions affecting the Casino and related departments.
Interviews and hire applicants to fill open Security Department Positions.
Formally coaches and when required terminate employees.
Access to drop boxes, soft count and coin rooms, chips, markers, fills slips, keno write area and Table Games.
Accurate with all money and fill exchanges.
Performs all duties of Security Officer or Security Shift Supervisor, as needed.
Maintains an awareness of company and departmental policies, procedures and rules and monitors compliance.
Promotes a working environment, in which subordinate personnel can perform assigned duties within established guidelines, procedures and laws.
Takes appropriate measures to promote the safety of customers, guests and employees.
Conducts routine and established patrols, observations, prevention and reporting during assigned shift.
Promotes and monitors the confidential treatment of all relevant information.
Provides accurate documentation of departmental activities.
Promotes ongoing effective communications with relevant Silverton and outside personnel.
Determines and implements appropriate action as directed by events.
Promotes proper treatment and effective use of assigned equipment and supplies.
Practice teamwork.
Support your fellow employees and treat one another the way we treat our guests.
Create and energized and positive work atmosphere.
Other duties as assigned.
Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Managers.
Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance on all scheduled shifts is considered an essential function of the job.
Arriving on time for all scheduled shifts is considered an essential function of the job.
Other duties as assigned.