Security Systems Specialist (Lenel/Genetec) Level II (SLS)

Bosch Building Technologies LLC•Anaheim, CA

24d

About The Position

For over 40 years, Climatec has steadily invested in their people, technology, and services to be a trusted business partner for building solutions. As part of the Bosch Building Technologies Integrator Business in North America, Climatec is one of the leading providers of building technologies and energy solutions in the nation – delivering results for thousands of customers, every day. Climatec’s strategic business partners include the world’s leading suppliers of building automation, security, life safety, and energy efficiency technologies. The Bosch Group is a privately held supplier of innovative technology and services with over 400,000 associates worldwide. Its unique private ownership structure was established to promote entrepreneurial freedom and long-term business focus. Bosch’s operations serve millions of customers across four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Level Descriptions: Level I - Must be able to achieve many objectives of this position. Requires some amount of timely supervision to ensure the proper tasks are being accomplished and that communication is adequate, timely, in the correct manner (i.e. verbal, written, email, etc.) Level II - Consistently achieves all of the objectives of this position. This individual also provides mentoring and direct day-to-day supervision to level 1 positions. Senior - Highly experienced in the position. Has advanced skills at laying out and managing others. Has a good understanding of the hardware associated with controls and/or special systems equipment. Understands basic theory behind building systems operations and can assist in troubleshooting both installation and operation.

Requirements

Minimum of a high school diploma.
5 years of experience in installing and servicing security solutions.
5 years of experience with Lenel and Genetec systems.
Proficiency in computer operating systems, including the MS Office Suite of products.
Ability to work with electronic equipment such as volt meters, amp meters, and oscilloscopes.
Competence in troubleshooting basic electrical and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
Understanding of AC power circuitry, including breakers and multi-phase power systems (120VAC and greater).
Clear and concise communication skills, both verbal and written.
Ability to empathize with others' issues and perceptions and to creatively and effectively work through these issues to achieve successful outcomes and ensure customer and employee satisfaction.

Nice To Haves

Two-year technical degree in related studies.
At least 5 years of experience in installing and servicing security solutions.
Minimum of 5 years of experience with Lenel or Lenel Certification.
Minimum of 5 years of experience with Genetec or Genetec Certification.
Avigilon Certification.

Responsibilities

Provide accurate controls of special systems start-up and commissioning including point-to-point checkout on projects as assigned. Verify correct alarm, annunciation, and other actions by equipment, devices, panels, and annunciators of Special Systems projects.
Support installation personnel on project sites.
Provide information and support for other contractors on project site.
Troubleshoot installation issues during both the startup, commissioning, and servicing of building special systems.
Provide input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems.
Ensure timely software backups are created for projects, service and software development.
Provide service support on existing installations ensuring systems continue to meet existing building occupancy codes.
Provide service support on existing systems insuring their proper and efficient operation as well as providing ongoing support to the facility’s building engineers.
Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
Assist in preparing of as-built drawings and Operation & Maintenance Manuals.
Assist in turnover of projects from Operations Team to Service Team.
Assist Sales team during estimating phase including potential product or system demonstrations.
Willing and able to be on call for 24 hour emergency response.
Other duties as assigned.