Senior Account Executive, Pharmacy

Lockton•Philadelphia, PA

About The Position

Lockton is currently seeking a Senior Account Executive to join our Pharmacy practice managing mid-market and national accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

Requirements

Bachelor’s Degree in a business-related field is required
Minimum 8 to 10 years’ experience in the industry, specifically experience in PBMs or like.
Strong customer service skills with the ability to develop strong client relationships with multiple clients
A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
Strong client-facing communication skills with the ability to collaborate alongside consultants to review action items, address vendor-related issues, interpret root cause analyses, and clearly articulate next-step solutions.
Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
Excellent organizational and communication skills
Proven critical thinking and problem-solving skills
Must be available for travel
Legal right to work in the United States

Responsibilities

Oversees the servicing of a designated book of business.
Manage day to day issues related to clients’ pharmacy plans and assist team members in closing out open items.
Develop and distribute RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
Develop financial models and reports for clients and more senior staff, provide interpretation and implication of analysis, as well as recommendations.
Provide assistance in strategic planning and consulting advice to internal and external clients.
Ensures client projects are completed timely.
Interpret clients’ current pharmacy programs and identify/recommend gaps, alternatives, additional plan design changes, etc.
Manage the review and accuracy of all vendor agreements and/or documents and/or plan/policy documents related to best in class terms/provisions.
Develop an implementation or project plan with client and serve as primary lead on PBM implementation calls and meetings.
Attend evening and lunch events with clients to build and strengthen on-going relationships.
Attendance at internal meetings/educational programs.