Senior Accounting Operations Specialist

Enrollment123•Atlanta, GA

2d•Remote

About The Position

The Senior Accounting Operations Specialist is a high-ownership, independent contributor responsible for ensuring the financial integrity and operational durability of e123’s TPA and Managed Services business. This role goes beyond transactional processing. It requires the ability to think laterally across systems, identify upstream and downstream impacts, solve complex workflow discrepancies, and proactively strengthen controls. The ideal candidate operates with accuracy and urgency, anticipates risk, and brings forward solutions — not just issues. This individual reports to the TPA Accounting & Operations Manager and partners with cross-functional teams to ensure reliable premium flows, commission accuracy, vendor disbursements, fiduciary account integrity, and regulatory compliance.

Requirements

Minimum 5+ years of progressive accounting or operational finance experience.
Bachelor’s degree in accounting or related business field preferred.
Demonstrated ability to work independently and solve complex, multi-layered problems.
Strong analytical capabilities with the ability to identify patterns, anomalies, and systemic risk.
Advanced Excel skills required (pivot tables, VLOOKUP/XLOOKUP, data validation, reconciliation modeling).
Experience with QuickBooks Online or comparable accounting platforms.
Highly organized, deadline-driven, and able to manage multiple priorities with minimal supervision.
Excellent written and verbal communication skills.
Independent thinker who thrives in ambiguous environments.
Lateral problem solver who connects data across systems and departments.
Detail-oriented without losing sight of operational context.
Proactive, accountable, and solutions-focused.
Comfortable challenging assumptions to strengthen outcomes.

Nice To Haves

Experience in fiduciary or trust account environments strongly preferred.
TPA, insurance, or regulated financial services experience preferred.

Responsibilities

Analyze multi-step accounting workflows (premium funding, commission logic, billing cycles, eligibility feeds) to identify inconsistencies, breakdowns, or concentration risk.
Perform root cause analysis on discrepancies and implement corrective and preventative controls.
Independently assess ambiguous issues and recommend well-reasoned solutions with clear impact analysis.
Think beyond the immediate task to evaluate how changes affect revenue timing, reconciliation cycles, client reporting, and audit exposure.
Prepare and process vendor payments and commission disbursements with precision and strict adherence to timing requirements.
Perform complex account reconciliations, including fiduciary trust accounts, proactively resolving variances.
Manage Accounts Receivable and Accounts Payable workflows, ensuring accurate funding alignment and documentation.
Prepare monthly, quarterly, and ad-hoc financial and operational reporting for internal and external stakeholders.
Ensure compliance with state-specific TPA regulatory requirements, client contracts, and fiduciary standards.
Assist in audit preparation, documentation readiness, and audit response.
Strengthen validation checks and internal controls impacting billing, payables, eligibility, and commissions.
Maintain strict confidentiality of financial and client data.
Partner with Managed Services, Product, and Technology teams to reconcile system-driven data changes and product-related costs.
Serve as a subject matter expert on TPA accounting workflows and operational funding flows.
Support strategic initiatives and process improvements that enhance scalability and reduce manual intervention.
Document and continuously improve desktop procedures to drive clarity, efficiency, and risk reduction.
Train and mentor team members to elevate analytical thinking and accuracy standards.
Serve as a primary point of contact for TPA clients and vendors, confidently resolving complex inquiries.
Model accountability, ownership, and solution-oriented thinking across the team.