Senior Accounts Payable Representative – Finance Division

Carnegie Mellon University • Pittsburgh, PA

1d

About The Position

The Finance Division at Carnegie Mellon University is responsible for providing financial management, enterprise planning and stewardship in support of education, research, and strategic goals of the university. As part of the Controller’s Office Team, the Accounts Payable (AP) processes payments to vendors, faculty, staff and students in a courteous, timely and professional manner. AP provides excellent customer service and ensures compliance with the policies and procedures of the university. As a Senior AP Representative, you will be responsible for assisting the Accounts Payable (AP) senior manager in ensuring effective and efficient daily operations of the department, proper internal controls of the AP function, and provide guidance and mentorship to the AP representatives. Additionally, you will perform the core functions of AP as needed for domestic and international campuses. Core responsibilities include: Customer Service - Research and resolve accounts payable issues with campus and external representatives of the University. Answering questions and responding to requests. Maintain the department’s AP Help Box and respond to all inquiries within the department’s identified SLA, maintain an orderly inbox and provide accurate and clear responses. Assist in oversight of day to day operations of AP representatives as assigned by the AP senior manager and serve as a back-up as needed and assigned. Train the AP staff when learning new tasks and will take on an active role when rolling out University initiatives to ensure the AP Staff is well trained and informed. Ensure all documented AP processes and procedures are followed. If a process is not documented, create the appropriate documentation. Identify recurring invoice, payment and supplier issues and present solutions to AP senior manager Process Invoice and credit memo processing in multiple Systems, which includes: Triage invoices in Perceptive Content and Brainware to ensure invoices are accurately processed to reflect content of the invoice. Accurately enter and review Payment Form invoices in Oracle – you will enter, review and manage manual payments. Complete bank returns, vendor statement review, and vendor and campus refund checks. Adaptability, excellence and passion are vital qualities at Carnegie Mellon. We are searching for a team member who can effectively interact with a varied population of internal and external partners with a high level of integrity. We seek someone who shares our values and will support the university’s mission through their work. You should demonstrate: Strong attention to detail Strong customer service skills Process Improvement

Requirements

• HS Diploma or GED
• At least three years Accounts Payable experience
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered
• Successful completion of a pre-employment background check
• Applicants for this position must be currently legally authorized to work for CMU in the United States.
• Strong attention to detail
• Strong customer service skills
• Process Improvement

Responsibilities

• Research and resolve accounts payable issues with campus and external representatives of the University.
• Answering questions and responding to requests.
• Maintain the department’s AP Help Box and respond to all inquiries within the department’s identified SLA, maintain an orderly inbox and provide accurate and clear responses.
• Assist in oversight of day to day operations of AP representatives as assigned by the AP senior manager and serve as a back-up as needed and assigned.
• Train the AP staff when learning new tasks and will take on an active role when rolling out University initiatives to ensure the AP Staff is well trained and informed.
• Ensure all documented AP processes and procedures are followed. If a process is not documented, create the appropriate documentation.
• Identify recurring invoice, payment and supplier issues and present solutions to AP senior manager
• Process Invoice and credit memo processing in multiple Systems, which includes: Triage invoices in Perceptive Content and Brainware to ensure invoices are accurately processed to reflect content of the invoice.
• Accurately enter and review Payment Form invoices in Oracle – you will enter, review and manage manual payments.
• Complete bank returns, vendor statement review, and vendor and campus refund checks.

Benefits

• Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions.
• Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
• Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED