Senior Administrative Assistant
About The Position
The Senior Administrative Assistant uses experience and professionalism to support a team of Service Delivery professionals in their daily responsibilities. The position’s primary focus is to provide outstanding administrative support, while representing the Firm in a professional manner, maintaining a positive attitude and functioning as a team player. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability. Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team member experience. Client: Responds to client inquiries and requests from tax authorities. Maintains calendar appointments and deadlines to ensure proper accountability and client deadlines are observed. Creates files, as needed, for clients and projects utilizing Microsoft® Excel and Access. Value: Maintains communications (e-mail, written, phone, and fax) while team is traveling. Tracks and reports time and expenses in detail for self and Manager as needed. Makes travel arrangements for team members as needed. Answers telephone calls and takes accurate and concise messages, escalating appropriately. Handles and safeguards confidential information and sensitive material. Utilizes strong grammar, spelling, and proofreading skills. Organizes and prioritizes multiple tasks and completes them under time constraints. Assists with other projects as needed. Performs other duties as assigned.
Requirements
- High-school diploma or general equivalency diploma (GED) required with three or more years related administrative support experience.
- To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.
- Valid driver’s license required.
- 40+ hour standard workweek requirement.
Nice To Haves
- Ryan tenure and experience, with related institutional knowledge, a plus.
Responsibilities
- Responds to client inquiries and requests from tax authorities.
- Maintains calendar appointments and deadlines to ensure proper accountability and client deadlines are observed.
- Creates files, as needed, for clients and projects utilizing Microsoft® Excel and Access.
- Maintains communications (e-mail, written, phone, and fax) while team is traveling.
- Tracks and reports time and expenses in detail for self and Manager as needed.
- Makes travel arrangements for team members as needed.
- Answers telephone calls and takes accurate and concise messages, escalating appropriately.
- Handles and safeguards confidential information and sensitive material.
- Utilizes strong grammar, spelling, and proofreading skills.
- Organizes and prioritizes multiple tasks and completes them under time constraints.
- Assists with other projects as needed.
- Performs other duties as assigned.
Benefits
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO)
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
