Senior Administrative Assistant

Care Initiatives • West Des Moines, IA

2d

About The Position

Are you a compassionate administrative professional looking to make a meaningful difference in the lives of individuals during their healthcare journey? If so, join Care Initiatives as a Senior Administrative Assistant , where you will provide comprehensive care that truly matters. With over forty (40) skilled nursing communities, eight (8) hospice offices (and growing!), plus our own internal staffing agency, we are committed to providing exceptional care and support at every stage of the healthcare journey. In this role you will have the opportunity to apply your skills and demonstrate your compassion, positively influencing the lives of our residents and team members.

Requirements

• 3–5 years of administrative or executive support experience in a fast‑paced professional environment.
• Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Canva, and Outlook; experience with Adobe products preferred.
• Strong written and verbal communication skills, with the ability to interact professionally with executives, staff, and external partners.
• Exceptional organizational and time‑management abilities, with proven success managing multiple priorities and deadlines.
• Experience managing complex calendars, scheduling high‑level meetings, and coordinating logistics.
• Ability to take initiative, anticipate needs, and resolve problems independently and efficiently.
• High level of discretion and professionalism, especially when handling confidential or sensitive information.
• Strong customer service mindset, with the ability to greet visitors and support staff and executives with a positive, professional demeanor.
• Detail‑oriented and highly accurate, especially in clerical tasks, document preparation, and follow‑through.
• Comfortable managing shared inboxes, screening calls, escalating issues appropriately, and following up on open items.
• Ability to adapt quickly to shifting priorities and a dynamic work environment.
• Associate’s degree in office administration or related field preferred, or equivalent experience.

Responsibilities

• Plan, schedule, and coordinate events including organizational meetings, executive meetings, board meetings, and special events.
• Manage conference rooms and complex executive calendars by scheduling appointments, coordinating meeting logistics, and proactively resolving scheduling conflicts.
• Greet and assist office visitors, ensuring a professional and welcoming experience.
• Serve as the first point of contact for incoming phone calls; screen, direct, escalate, and follow up on urgent or sensitive issues.
• Monitor and manage shared inboxes, including the main organization and HR inboxes, ensuring timely and accurate responses or delegation.
• Prepare and distribute meeting materials, including agendas, presentations, and minutes; arrange catering and technology needs as required.
• Provide administrative and clerical support, including scanning, copying, mailing, notarizing, filing, and maintaining organized office systems.
• Sort, process, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with project coordination and follow-up on action items for executives and department leaders.
• Maintain confidentiality and discretion when working with sensitive employee, organizational, or executive information.
• Support office operations by ordering supplies, coordinating vendors, and ensuring a smooth day-to-day office workflow.
• Proactively identify opportunities to improve administrative processes and enhance operational efficiency.

Benefits

• Casual professional attire. Dress for your day.
• Competitive compensation: Our Administrative Professionals earn an extremely competitive wage.
• Comprehensive benefits: Eligible employees can choose from our affordable and robust benefits options, including medical, dental, vision, retirement savings, paid time off and more.
• Digital wallet: Access your pay as you earn it, eliminating the wait for your paycheck.
• Work-life balance: Work in healthcare with a regular Monday to Friday schedule!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees