Senior Analyst - Recruiter (High Volume / IT Recruitment)

Nagarro•New York City, NY

2d•$88,000 - $93,000

About The Position

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 29 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Summary We are looking for a skilled Recruiter with 3–6 years of experience to support high-volume hiring for Help Desk and technical support roles in NYC. The role requires strong expertise in bulk hiring, combined with hands-on exposure to IT/technical recruitment. The recruiter will play a key role during peak hiring seasons and work closely with hiring managers to meet aggressive hiring timelines.

Requirements

3–6 years of recruiting experience with strong exposure to bulk/high-volume hiring
Proven experience hiring Help Desk, Technical Support, or Customer Support roles
Prior experience or working knowledge of IT/technical recruitment
Knowledge of US employment laws and compliance standards
Experience using ATS and recruitment platforms
Strong communication, coordination, and stakeholder management skills
Ability to work in a fast-paced, deadline-driven environment
Bulk / high-volume hiring expertise
Help Desk / Technical Support recruitment
End-to-end recruitment lifecycle management
Strong stakeholder communication and coordination
Experience using ATS and recruitment platforms

Nice To Haves

IT / technical recruitment exposure
Vendor and referral program management

Responsibilities

Manage end-to-end recruitment for high-volume Help Desk and Technical Support positions
Execute bulk hiring initiatives during peak seasons (Back-to-School: April–August)
Screen candidates for customer service skills, technical aptitude, and role fit
Coordinate interview scheduling, hiring events, and offer management
Maintain a strong candidate experience across high-volume pipelines
Support hiring for IT roles as required
Conduct initial technical screenings aligned with role requirements
Partner with technical panels and hiring managers for candidate evaluation
Collaborate with Hiring Managers, HR, and Operations teams
Maintain accurate recruitment data, pipeline status, and hiring metrics
Ensure adherence to internal recruitment processes and US hiring compliance
Work with staffing vendors and referral programs when needed