Senior Associate, Product Marketing Strategy

JPMorgan Chase & Co. • Wilmington, DE

5h

About The Position

Join the Slate product management team and use your existing customer marketing experiences and skill to make our customers love saving money and keeping it simple with the Slate family of credit cards.
As a Product Marketing Strategy Associate, Sr., you will be tasked with helping to design and deliver campaigns that will engage our customers across the lifecycle including both early, low, and long tenured customers. Your campaigns and strategies will create the next level of customer satisfaction - helping customers maximize the value they get from Slate. You will collaborate across multiple teams to design campaigns, complete business cases, set expectations, and deliver in market. You will track results to identify opportunities to improve as well as test new variants and strategies in the future. You will manage marketing for Slate customers end to end in tandem with our COE partners, all aimed at driving customer satisfaction (and engagement) with their card and key business outcomes. Slate is a smaller, flexible team where you directly own and manage outcomes - so you will have lots of exposure and opportunities to use your skills and experiences.

Requirements

• Strong leadership and ownership of complex projects
• Excellent presentation and communication skills
• Ability to manage multiple priorities and deadlines
• Experience in cross-functional marketing program execution
• Proven relationship management skills
• Analytical mindset with attention to detail
• Proactive approach to problem-solving and process improvement
• Project management experience
• Familiarity with creative development processes
• Data-driven decision-making skills
• Ability to influence and lead teams
• Experience working with external agencies

Nice To Haves

• Experience in payments or financial services marketing
• Knowledge of customer experience best practices
• Master's degree in business, marketing or similar discipline

Responsibilities

• Lead strategic and creative development for payment marketing campaigns across multiple channels
• Manage campaign execution from planning to deployment and results analysis
• Build and maintain relationships with internal teams and external agencies
• Coordinate branding efforts for trusted device initiatives
• Drive business case creation and campaign approvals
• Partner with cross-functional teams to deliver campaign requirements
• Analyze marketing performance data and provide actionable insights
• Facilitate stakeholder meetings and ensure project alignment
• Oversee creative development and ensure consistent messaging
• Support process improvements and best practices
• Act as a liaison between stakeholders and partners

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level