Senior Auto Property Adjuster

One80

6d•$64,800 - $85,000

About The Position

The Senior Auto Property Adjuster is responsible for handling complex and high exposure to auto property damage claims from initial assignment through final resolution. This role requires advanced technical expertise, strong investigation skills, and the ability to manage claims involving significant damages, liability disputes, or litigation. The Senior Adjuster serves as a subject matter expert, supports less experienced adjusters, and ensures claims are handled efficiently, accurately, and in compliance with policy provisions and regulatory standards. Your Impact: Investigate, evaluate, and resolve complex auto property damage claims, including total losses, multi vehicle accidents, and claims involving disputed liability. Review coverage, determine liability, and assess damages through thorough investigation, documentation review, and collaboration with appraisers, vendors, and legal counsel. Negotiate settlements with claimants, attorneys, and third parties to reach fair and timely resolutions. Manage claims involving litigation by partnering with defense counsel, attending mediations or depositions as needed, and ensuring proper documentation and strategy. Ensure all claims are handled in accordance with company guidelines, state regulations, and industry best practices. Identify potential fraud indicators and escalate concerns appropriately. Maintain accurate and detailed claim file documentation, including notes, evaluations, and correspondence. Monitor claim trends and provide feedback to leadership on process improvements or emerging risks. Serve as a resource and mentor to junior adjusters by providing guidance, training support, and technical expertise. Collaborate with internal teams such as underwriting, risk management, and customer service to support overall claims operations.

Requirements

Bachelor’s degree in business, Insurance, or a related field preferred, or equivalent work experience.
Five or more years of experience handling auto property damage claims, including complex or high severity files.
Two or more years of experience managing litigated claims.
Strong knowledge of auto policies, coverage interpretation, and state specific regulations.
Demonstrated ability to investigate, evaluate, and negotiate complex claims effectively.
Proficiency in claims management systems and standard business software.
Ability to manage a high volume of claims while maintaining attention to detail and quality.

Nice To Haves

Professional designations such as AIC, CPCU, or similar are a plus.
Experience handling claims across multiple jurisdictions is preferred.
Prior experience mentoring or training other adjusters is a plus.

Responsibilities

Investigate, evaluate, and resolve complex auto property damage claims, including total losses, multi vehicle accidents, and claims involving disputed liability.
Review coverage, determine liability, and assess damages through thorough investigation, documentation review, and collaboration with appraisers, vendors, and legal counsel.
Negotiate settlements with claimants, attorneys, and third parties to reach fair and timely resolutions.
Manage claims involving litigation by partnering with defense counsel, attending mediations or depositions as needed, and ensuring proper documentation and strategy.
Ensure all claims are handled in accordance with company guidelines, state regulations, and industry best practices.
Identify potential fraud indicators and escalate concerns appropriately.
Maintain accurate and detailed claim file documentation, including notes, evaluations, and correspondence.
Monitor claim trends and provide feedback to leadership on process improvements or emerging risks.
Serve as a resource and mentor to junior adjusters by providing guidance, training support, and technical expertise.
Collaborate with internal teams such as underwriting, risk management, and customer service to support overall claims operations.