Senior Community Manager I

Tencent • Alto, GA

11d • $97,000 - $224,900

About The Position

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games. What the Role Entails ● Execute effective community strategies for Level Infinite brand creating community relevant messaging that generate excitement and engagement from followers/users ● Take ownership of day-to-day community responsibilities for brand ecosystem content portfolio ● Collaborate with key internal stakeholders and partner studio teams to shape the community messaging strategy and develop effective campaigns across multiple channels and touchpoints ● Support the development of regional and global community strategies across all social media and community channels ● Collaborate with internal community teams, developers, and marketing partners regionally and globally to maximize effectiveness of social media channels ● Source and manage external community management agencies to drive successful campaigns across community social media channels

Requirements

• 5-8 years experience in Community and Social Media Management in the videogame and entertainment industries
• In-depth knowledge and understand of social media management tools and backend infrastructure
• Exceptional project management skills and the ability to structure and manage multiple initiatives simultaneously and drive to completion
• Passionate, committed, self-starter with high levels of initiative, energy, ownership, urgency and a sincere willingness to learn from global team members at all levels.
• Able to work under pressure and find solutions to multiple and varying needs.
• Versatile project manager able to drill down into detail and clearly think through project timelines & interdependencies
• Outstanding written and oral communications skills with an ability to build productive relationships
• Bachelor’s degree or above

Responsibilities

• Execute effective community strategies for Level Infinite brand creating community relevant messaging that generate excitement and engagement from followers/users
• Take ownership of day-to-day community responsibilities for brand ecosystem content portfolio
• Collaborate with key internal stakeholders and partner studio teams to shape the community messaging strategy and develop effective campaigns across multiple channels and touchpoints
• Support the development of regional and global community strategies across all social media and community channels
• Collaborate with internal community teams, developers, and marketing partners regionally and globally to maximize effectiveness of social media channels
• Source and manage external community management agencies to drive successful campaigns across community social media channels

Benefits

• Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
• Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan.
• The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees