About The Position

The Sr Consultant Home Care operates as The Family Support Services Senior Consultant is a multi-level position participating in the engagement of the non-clinical areas of OhioHealth HomeReach Hospice in Athens. This position is responsible for coordination, supervision and training of hospice volunteers in accordance with the Medicare Conditions of Participation and according to need/priority to maintain hospice volunteer coverage. Volunteer coverage is provided in homes, nursing homes and facilities such as O’Bleness Hospital. In addition to supporting our hospice volunteers, this specialist will assist the bereavement counselor in community outreach and various bereavement projects. Time will be spent in the community giving talks and manning information tables at different events and assisting in educating the area about our services. This is a creative and flexible position that exists to support the ideals and mission of OhioHealth HomeReach Hospice. Specialists will interact with families, patients, staff and providers in this work, attend IDT and meetings as required.

Requirements

  • High School or GED (Required)
  • DL - Driver's License - Department of Motor Vehicles

Nice To Haves

  • A sense of adventure and a commitment to what you can do for others.
  • A flair for sponsoring an event, speaking to a group about end-of-life care/grief support or recruiting volunteers for hospice.
  • A willingness to be a good listener, anticipate need, meeting families in crisis where they are.
  • This position is managed with an appreciation for flexibility, the willingness to learn and help others learn as well, and a strong work ethic.
  • A sense of humor is essential.

Responsibilities

  • Driving is an essential function of the job. 60% Executes sales strategy targeted to meet customer needs and achieve growth. Identify and develop new referral sources, utilizing relationship-based sales skills/strategies. Maintain current referral base assuring that services needs are being met and continuing to strengthen relationships. Utilize effective time and territory management techniques.
  • 20% Educates patients and families on OhioHealth services/products provided in home/community. Collaborate/coordinate with clinical/intake/admission teams to ensure smooth patient transition.
  • 10% Maintains accurate records and produces sales reports in intervals as directed. Maintains competitive data file and referral source profiles. Prepares for and participates in all sales meetings and other meetings/events as needed.
  • 10% Serve as all-inclusive resource for referral sources. Provide/coordinate education for professional groups, staff and community.
  • As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
  • The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
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