Senior Coordinator, Claims

BP&C • Albany, NY

2d • $20 - $26 • Onsite

About The Position

At Farm Family Insurance, we invite you to elevate your career as a Senior Coordinator, Claims by joining a vibrant, collaborative team with a bold vision for excellence. Make Your Mark at Farm Family Insurance Working onsite as a Senior Coordinator within the Financial Administration Department, you will make a vital contribution providing specialized financial functions to ensure efficient workflows and maintain compliance for the Claims Division. Your problem-solving skills will be essential to make this role as impactful and effective as it is intended.

Requirements

• Exceptional administrative or insurance experience and/or training which typically comes with five or more years of experience.
• An eagerness to learn from experiences and new situations, you’re great at navigating and switching between proprietary, vendor, web-based and standard computer systems, according to priorities. You’re also great at identifying problems and coming up with appropriate solutions .
• A customer service mindset and ability to proactively engage with a variety of internal customers and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files.
• An insatiable attention to detail that it takes to ensure accurate documentation.

Nice To Haves

• A bachelor’s degree and/or insurance designation will help move you to the top of the list.

Responsibilities

• Apply expertise to ensure financial compliance and accuracy.
• Serve as a trusted resource for internal customers and business partners diagnosing issues, resolving inquiries, and delivering specialized support as a subject matter expert.
• Analyze and enhance operational practices, including workflow, documentation systems, and performance standards, to drive process improvements and implement approved solutions.
• Manage varied responsibilities within the scope of financial functions for the Claims Division, including preparing and delivering reports, supplying business-critical materials, maintaining and reporting accurate tax-related documentation, and ensuring reconciliation of various lines of business.

Benefits

• We’re proud to offer a range of competitive and comprehensive benefits package.
• We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level