SENIOR DATA ENTRY ASSISTANT (DEPARTMENT OF FACILITIES MANAGEMENT) 2650 S. CALIFORNIA

Cook County • Chicago, IL

15d • Hybrid

About The Position

Review and handle the activities of data entry and make updates as necessary. Answer questions related to data entry and input, and address non-standard issues. Ensure that new data is captured and uploaded in an accessible form. Maintain a system for capturing critical data, dismissed cases data, data relating to case outcomes, or client demographics. Coach other data entry staff to ensure the accuracy and timeliness of data entry. Review data for errors and inconsistencies and correct them. Help prioritize tasks within specified timeframes and provide guidance on organization and data retrieval approaches. Report any complex data-related problems or discrepancies promptly.

Requirements

• Possession of a High School Diploma or General Education Development (GED) Certificate is required, and
• Two (2) years in data maintenance, data processing, data entry, or directly related experience is required, or
• An equivalent combination of education and/or experience is required.
• Candidates who are contacted will be required to produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications, etc.) listed on the Notice of Job Opportunity within five (5) days of being extended an offer, in writing, by the Bureau Chief of BHR (or designee). Candidates will be notified of how to submit required documents.
• Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by the World Education Services (WES), Educational Credential Evaluators (ECE) or a National Association of Credential Evaluation (NACES) member organization.
• Skill in using Microsoft Office Tools. Ability to use Microsoft Excel to analyze data, including pivot tables and aggregate functions.
• Ability to apply basic mathematical skills to office bookkeeping and to perform calculations, such as figuring totals, percentages, and extensions, and the ability to communicate well with internal and external stakeholders.
• Ability to pay attention to multifarious detail, proof, verify, and edit complex data, and transcribe and cross-reference data. Ability to follow up in a thorough and timely manner relative to unresolved business.
• Knowledge of correct language usage, punctuation and grammar, and their proper application to businessforms, letters, and technical records. Knowledge of technical, legal, or medical terms and their proper spelling, where applicable, and knowledge of the foundational concepts of structured and unstructured data and thepractical application of large data sets.
• Ability to support peers and lower-level team members by providing basic to complex administrative and clerical support
• Skill in performing moderately complex administrative and customer service tasks to identify new approaches to improve efficiencies.
• Ability to collaborate with team members and entry-level management to provide moderately complex customer service requests and create effective relationships with others.
• Knowledge of specific organizational policies and procedures to answer moderately complex administrative questions and identify solutions that are often non-standard.

Responsibilities

• Review and handle the activities of data entry and make updates as necessary.
• Answer questions related to data entry and input, and address non-standard issues.
• Ensure that new data is captured and uploaded in an accessible form.
• Maintain a system for capturing critical data, dismissed cases data, data relating to case outcomes, or client demographics.
• Coach other data entry staff to ensure the accuracy and timeliness of data entry.
• Review data for errors and inconsistencies and correct them.
• Help prioritize tasks within specified timeframes and provide guidance on organization and data retrieval approaches.
• Report any complex data-related problems or discrepancies promptly.

Benefits

• Medical, Dental, and Vision
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• Voluntary Benefits
• You May Qualify for the Public Service Loan Forgiveness Program (PSLF)
• For eligible employees the County has a hybrid work environment which allows employees telecommuting and flexible scheduling options.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees