Senior DevOps Engineer

ISO New England Inc.•Holyoke, MA

1d•$134,000 - $170,000•Hybrid

About The Position

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. Join a team of IT professionals and play a key role in designing, building, and supporting a modern DevOps ecosystem that enables high‑velocity software delivery across the enterprise. This role will focus on owning and scaling a portfolio of DevOps tools and automation solutions, ensuring reliability, security, and efficiency across the SDLC. What we offer you: Hybrid work environment (2-3 days/week onsite) Distance-based relocation assistance available Paid on-call rotation Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional development Wellness programs, including an onsite gym Free coffee at our onsite café Flexible work hours Employee Business Networks A stable, mission-driven workplace where your impact truly matters

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field
7+ years of experience in DevOps, cloud engineering, platform operations, or related roles supporting production environments.
Strong scripting and automation skills (e.g., Python, Bash) with the ability to build and maintain reliable operational tooling.
Expertise with: Infrastructure-as-Code (Terraform/Pulumi/Crossplane) Kubernetes & container orchestration Git-based version control systems CI/CD platforms (GitHub Actions, Jenkins, or similar)
Strong communication and stakeholder engagement abilities.
Strong problem-solving skills with the ability to diagnose and resolve complex build, deployment, and infrastructure issues.
Experience working in agile development environments.
2+ years of experience is required to be considered for an Associate-level position.
This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

Responsibilities

Design, build, and maintain CI/CD pipelines and DevOps tooling (e.g., AWS DevOps, Bitbucket Cloud, Jenkins, Git, ArgoCD, Artifactory, Containers).
Manage and extend infrastructure automation platforms using IaC tools such as Terraform, OpenTofu
Support a portfolio of DevOps applications (e.g., code repositories, artifact repositories, observability tools, secret management systems, container platforms).
Ensure the availability, performance, scalability, and security of DevOps and container platforms through proactive monitoring, capacity planning, and lifecycle management (upgrades, patching, plugin management).
Partner with engineering teams to on-board new applications and enhance existing ones.
Design automated cloud infrastructure on AWS following best practices for security, compliance, and cost optimization.
Implement and maintain container solutions using Kubernetes, EKS, or Docker.
Build automated deployment workflows for microservices and optimize performance of CI/CD systems and DevOps tools.
Implement observability practices (logging, monitoring, alerting) using tools like Dynatrace, Splunk, AWS CloudWatch
Troubleshoot complex build, deployment, container runtime, and cloud infrastructure issues; perform root cause analysis and implement preventive improvements.