Senior Director, Operations
About The Position
As Senior Director, Operations you will own and scale one of CookUnity’s most critical markets — responsible for building a best-in-class operation that sets the standard for the company. This role goes beyond managing operations — you will design, optimize, and evolve a multi-facility system that delivers exceptional quality, speed, and reliability at scale. You’ll operate at both a strategic and executional level: shaping the long-term operating model while staying close enough to the floor to identify issues, remove bottlenecks, and drive results in real time.
Requirements
- 10+ years of experience leading large-scale operations in food manufacturing, fulfillment, logistics, or similarly complex production environments, with proven ownership of P&L and multi-site performance
- Strong track record of building and developing high-performing teams, including frontline and senior leaders, within fast-paced, high-growth environments
- Deep understanding of operational KPIs (throughput, labor efficiency, quality, cost) with the ability to use data, technology, and AI-driven tools to drive decisions and continuous improvement
- Highly analytical and execution-oriented, with the ability to balance strategic thinking and hands-on problem solving in dynamic, ambiguous environments
- Strong leadership presence and communication skills, with a high degree of ownership, accountability, and a focus on building scalable, efficient systems
- Experience driving operational excellence through process standardization, automation, and a continuous improvement mindset
Nice To Haves
- Spanish proficiency is a plus
Responsibilities
- Lead and develop a large, multi-functional operations organization, creating a culture of accountability, ownership, and continuous improvement
- Own and drive P&L performance, identifying opportunities to improve margins, reduce waste, and optimize labor and cost structures
- Design and implement scalable systems and processes to support growth across multiple facilities
- Use data, dashboards, and real-time metrics to manage performance across throughput, quality, labor efficiency, and on-time delivery
- Identify bottlenecks and drive end-to-end process improvements across production and fulfillment workflows
- Partner cross-functionally with Product, Engineering, Finance, and Supply Chain to execute strategic initiatives
- Leverage automation, technology, and AI-driven tools to improve forecasting, planning, and operational decision-making
- Ensure best-in-class food safety, compliance, and quality standards across all facilities
- Act as the senior operational leader for the market — setting the tone, pace, and standards for execution
Benefits
- Health Insurance coverage
- PTO, Sick Days & 401k Plan
- We grow, you grow: Stock Options Plan granted on Day 1
- Eligible for a bi-annual performance bonus
- 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
- Paid Family Leave
- Compassionate Leave: 3–5 days each time the need arises
- Monthly CookUnity credits to enjoy our meals
- Wellness perks: nutritional coach access and fitness subsidies
- Personalized Spanish coach
- Opportunity to join a company that’s redefining how we eat and how chefs work
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1-10 employees
