Senior Director Technical Program Management

Zebra Technologies•Holtsville, NY

9d•$202,600 - $303,800•Hybrid

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. The Asset Visibility Solutions (Scan, Print, and Supplies & Sensors Products) Senior Director of Technical Program Management is at the forefront of driving innovation, creating value, and delivering tailored solutions across industry verticals. This position requires a blend of strategic thinking, industry expertise, problem-solving capabilities, and a customer-centric approach to bridge the gap between market needs and organizational offerings.You will be a catalyst for innovation, transforming how Zebra's scanning, printing, and supplies are integrated and delivered. As a Senior Director of Technical Program Manager you will be responsible for the successful launch of Zebra's products and services to market. Location- Role is required to be onsite in the Holtsville, NY office. (Hybrid- Minimum of 4 days in the office per week).

Requirements

Bachelor's degree (ideally technical degree- Comp. Science/ Mechanical Eng/ Electrical Eng./ Software Eng.)
20+ years’ of experience (ideally with global team, strategic/technical exp./driving a portfolio-hardware/software/solutions team)
Minimum 7+ years management experience (ideally Global Mgmt./matrix organization)
Full-life cycle Product Management experience
Go to market customer experience- customer facing experience

Nice To Haves

Advanced management skills including setting direction, driving accountability in the team, selecting and developing talent
Advocate and promotor of Artificial Intelligence with experience to drive innovative ideas to improve process and gain efficiencies
Strong proficiency in data analysis, market research, and utilizing insights.
Advanced coaching skills, particularly in the areas of influence/matrix management
Advanced collaborative skills at executive level
Advanced communication and facilitation skills, including conflict management. Formal training preferred
Advanced presentation skills. Demonstrated comfort in presenting to executive level cross functional audiences
Demonstrated expert knowledge of advanced concepts with program management approaches, tools and methodologies
PMP certification preferred.
Ability to coach/mentor less senior PMs in PM fundamentals.
Advanced skills in PC based documentation tools including MS Office, MS Project, Gemini, Power BI
Advanced skills in delegation and follow up
Demonstrated knowledge/experience for enterprise based hardware, software and services solutions

Responsibilities

Works collaboratively with other senior leaders to align on and set the strategic direction for Program Management organization, aligned with overall company strategic initiatives. Contributes significantly to roadmap planning for product/services lines supported. Detailed knowledge of the organization and strategic direction supports contributions beyond functional organization such as generating innovative concepts for growth and promoting new ideas. Influences policy-making. Influences medium and long-term vision and strategy for function(s), divisions, product groups or service areas
Recognized as an influential leader within Zebra
Establishes the Program Management Office for one or more Business Units, and acts to coordinate Program Management practices across Business Unit PMO's. Sets standards for all program management activities including new product development process, program management tools, templates, deliverables, checklists, presentation formats, etc. Establishes continuous improvement process for new product development.
Manages the development and implementation of a company's products and services to success, primarily through providing direction and oversight to subordinate program managers. Oversees the work of subordinate Program Managers to stay informed, and ensure success of all programs under scope. Acts as escalation point for Program Managers in all aspects of managing the program including resourcing, accountability for deliverables, budget, time phasing or de-scoping of the program
Recognized as an "expert" in the business function in which programs operate and in program management discipline. Can use business/process expertise to identify potential issues, challenge assumptions and effectively participate in solutions discussions. Able to use this knowledge in status updates and presentations, and provide clarifying information where necessary. Understands the strategic business objectives of the portfolio of programs and assumes personal accountability for success of the programs against those objectives Translates strategy into deliverables. Provides clear direction to subordinate team.
Collects, summarizes and leads executive reporting for programs under scope. Leverages team to provide detailed information about program status, obstacles or delays. Interprets status information to drive decisions on prioritization, resources, etc. to support program success.
Coaches/develops knowledge of subordinate program managers in internal process and key work skills including knowledge/application of Program Management techniques and approaches, mastery of vocabulary, project management tools in scheduling and staffing plans, understanding of task durations and dependencies, development of exhaustive risk management plans.
Typically directly supervises one or more Directors or Senior Managers
Has overall control of planning, staffing, managing expense priorities, and recommending and implementing changes to business processes
Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters