Senior Director

The Hackett Group

About The Position

The Hackett Group (NASDAQ: HCKT) is an intellectual property-based consultancy and leading enterprise advisory, benchmarking, and best practices implementation firm to many of the world’s leading companies. The Hackett Group’s HR Advisory Practice is designed to guide executives through their most impactful and complex decisions, including Human Resource capabilities and services, global business services (GBS) and digital strategy, organizational posture, talent, cost reduction, and performance management. We challenge and support our clients with external perspectives on what top performance looks like, pragmatic best practice guidance, and empirical, fact-based insight into how to get there. Our seasoned advisors use Hackett’s extensive intellectual capital and their deep knowledge and real-life experience within HR, GBS (Shared Services) and Digital Operations to bring the best answers for our clients. Job Description and Responsibilities: The Advisor role is a key role in our client support cycle. The role will directly manage and service a portfolio of HR client accounts. This role will report to our NA HR Executive Advisory Practice Leader. Benefits Our Advisors work in an exciting and rewarding environment, advising the leading companies in the world on strategic topics ranging from broad transformation to topical solutions on process-level (close books, planning) and real-world solutions (digital, end to end). We are constantly looking for new ways to bring value to our clients and help them achieve success. That means delivering robust insights and support to their daily questions, supporting key initiatives, and ensuring we help them deliver value. If you enjoy delighting clients and intellectual challenge – this is the role for you. Work location is flexible if approved by the Company except that position may not be performed remotely from Colorado

Requirements

10+ years consulting / advisory experience in HR, shared services, or technology-centric consultancy (Big 4 or comparable experience is a plus)
Capability to develop new frameworks and models across a broad array of HR, shared services, and digital topics
Experience covering HR subject-matter expertise in a majority of the following areas with deeper knowledge within at least three areas: HR Functional Strategy, Trends and Transformation HR Operating and Service deliver (outsourcing) model Talent Management strategies and programs HR Shared Services Digital HR (Automation, self-service) HR Analytics (core capability, MDM,) HR Technology and capabilities HR Operational Processes (Hire-to-Retire, Payroll) HR Governance Functions and constructs (Leadership, PMO, Steering Committees, Agile teams, etc) Organization Design & Governance HR metric types and scorecards
Proven track record of delivering professional services to Fortune 500 clients
Excellent oral and written communications skills
Excellent PowerPoint and Excel skills; ability to draw insight from analysis of data
Ability to manage and complete multiple tasks at one time
Ability to react quickly to client questions
Ability to effectively operate independently and in a team environment
Capable of developing creative solutions and value propositions
In addition to the qualifications listed above, the Hackett Group and the Executive Advisory Practice place a high emphasis on relevant personal qualities such as creativity, resourcefulness, and entrepreneurial spirit.

Nice To Haves

Base knowledge of ERP software (cloud) and other software and digital products is a plus

Responsibilities

Advising Clients: Serves a portfolio of our key client accounts across the HR practice. This includes direct client delivery of inquiries, consultations, and briefings, coaching and advising senior leaders, as well as ownership of overall engagement plans
Renewals Achievement: Team with the assigned Account Manager to drive value for clients, resulting in higher percentage renewals
Intellectual Property (IP) Development - Contribute to overall Intellectual Property, by leading the development of direct contributions (e.g., webinars, blogs, research papers, spotlight reports) and infusing their subject matter expertise
Other Contributions: Other periodic roles that may arise based on interest and capacity; including special projects, sales assistance, and broader firm engagement

Benefits

Our Advisors work in an exciting and rewarding environment, advising the leading companies in the world on strategic topics ranging from broad transformation to topical solutions on process-level (close books, planning) and real-world solutions (digital, end to end). We are constantly looking for new ways to bring value to our clients and help them achieve success. That means delivering robust insights and support to their daily questions, supporting key initiatives, and ensuring we help them deliver value. If you enjoy delighting clients and intellectual challenge – this is the role for you.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume