Senior Duck Creek Business Analyst

FCCI•Richardson, TX

4d•Hybrid

About The Position

The Senior Duck Creek Business Analyst will represent the business and IT organization in leading end-to-end delivery of large-scale transformation initiatives leveraging Duck Creek Technologies (Policy, Producer, Clarity, Reinsurance, DMS and Underwriter Workbench). This role acts as the strategic bridge between business stakeholders, system integrators, product vendors, and internal technology teams to ensure successful program execution aligned with enterprise objectives. This role expects to be deeply involved in requirements discovery, documentation, solution validation, and business decision-making including strategic leadership capability and tactical hands-on BA execution to drive program success. The individual will drive requirements strategy, operating model alignment, solution validation, governance, and value realization across multi-year program road map. This role will be based out of our regional office in Richardson, TX, (could also be worked from our office in Sarasota, FL), with the opportunity to work a hybrid work schedule of 3 days in office and 2 days remote.

Requirements

Mandatory Hands-On BA Experience Requirement
The candidate must have strong, recent hands-on business analysis experience and should be comfortable personally performing: Writing detailed Business Requirements Documents (BRDs) for Duck Creek PL101 and other DC requirement documents.
Creating and refining user stories with acceptance criteria
Conducting requirement workshops independently
Performing gap analysis against Duck Creek baseline functionality
Creating process flows (current & future state)
Maintaining traceability matrices
Leading UAT sessions and defect triage
Reviewing configuration impacts at a functional level
Validating rating logic and underwriting rules
This role is expected to personally own critical requirements, especially for complex underwriting, rating, integration, and regulatory scenarios. It is not a role limited to coordination or delegation.
Transformation & Program Leadership
Lead business analysis workstream for large-scale Duck Creek implementations or upgrades
Drive requirements roadmap across releases and phases.
Partner with Program Director, Product Owners, and Architecture teams to ensure alignment.
Balance standard Duck Creek configuration vs customization strategy.
Strong working knowledge of:
Duck Creek Policy, Producer, Clarity , Reinsurance, Underwriter workbench and DMS
Must understand:
Product configuration, Rating engine concepts, Workflow/task rules, Manuscripts/forms, API integration touchpoints,
ACORD/XML-based data exchange
Stakeholder & Vendor Management
Serve as primary liaison between:
Business SMEs (Underwriting, Product, Operations)
System Integrator (SI)
Duck Creek Product team
Challenge and validate SI design proposals from a client value perspective
Escalate risks impacting scope, budget, or timeline.
Requirements & Governance
Establish standards for:
Business requirements documentation
User stories & acceptance criteria
Traceability matrices
Regulatory & compliance mapping
Ensure requirements reflect state filing, compliance, and actuarial needs.
Drive change control discipline.
Solution Oversight:
Review functional design documents and configuration strategy.
Validate rating logic, product configuration, workflow rules, and integrations.
Oversee integration touchpoints (e.g., document management, payment gateways, third-party data providers).
Ensure ACORD/XML alignment where applicable.
Testing & Readiness
Lead UAT strategy and business validation.
Ensure defect triage prioritization aligns with business risk.
Support cutover planning and production readiness activities.
Drive adoption and business readiness planning.

Responsibilities

Writing detailed Business Requirements Documents (BRDs) for Duck Creek PL101 and other DC requirement documents.
Creating and refining user stories with acceptance criteria
Conducting requirement workshops independently
Performing gap analysis against Duck Creek baseline functionality
Creating process flows (current & future state)
Maintaining traceability matrices
Leading UAT sessions and defect triage
Reviewing configuration impacts at a functional level
Validating rating logic and underwriting rules
Lead business analysis workstream for large-scale Duck Creek implementations or upgrades
Drive requirements roadmap across releases and phases.
Partner with Program Director, Product Owners, and Architecture teams to ensure alignment.
Balance standard Duck Creek configuration vs customization strategy.
Serve as primary liaison between:
Business SMEs (Underwriting, Product, Operations)
System Integrator (SI)
Duck Creek Product team
Challenge and validate SI design proposals from a client value perspective
Escalate risks impacting scope, budget, or timeline.
Establish standards for:
Business requirements documentation
User stories & acceptance criteria
Traceability matrices
Regulatory & compliance mapping
Ensure requirements reflect state filing, compliance, and actuarial needs.
Drive change control discipline.
Review functional design documents and configuration strategy.
Validate rating logic, product configuration, workflow rules, and integrations.
Oversee integration touchpoints (e.g., document management, payment gateways, third-party data providers).
Ensure ACORD/XML alignment where applicable.
Lead UAT strategy and business validation.
Ensure defect triage prioritization aligns with business risk.
Support cutover planning and production readiness activities.
Drive adoption and business readiness planning.