Senior EDI Analyst

PetSmart • Phoenix, AZ

4d • Hybrid

About The Position

The purpose of the Senior EDI Analyst role is to manage the PetSmart EDI landscape and to provide day-to-day coordination and support of EDI Operations. PetSmart’s EDI environment consists of 30+ EDI transactions (ANSI X12) across 1,400+ trading partners. As a valued member of the EDI team, it is the responsibility of the Sr. EDI Analyst to be a subject matter expert providing EDI expertise to project initiatives as well as daily production support activities. This position will be responsible for full cycle of EDI, including but not limited to, new Vendor and trading partner onboarding, EDI mapping, EDI specification creation and management, EDI requirements, testing and production support tasks.

Requirements

• Bachelor’s Degree or an equivalent combination of education, training, and experience
• 6-8+ years of experience in an EDI related role: EDI Coordination, setup, testing, monitoring, and execution
• Proficient and familiar in EDI process and standards, ANSI X12: purchasing, merchandising, warehouse management, carrier, invoicing areas as well as EDI VANs (Value-Added Networks), FTP, and AS2 protocol
• Excellent customer service orientation
• Organized, with strong attention to detail
• Effective interpersonal, verbal and written communication skills
• Team oriented/collaborative work style
• Works well in fast-paced environment

Nice To Haves

• SAP, OpenText, EDI Translator (Tibco, OpenText, Sterling, etc), and/or Retail experience a plus

Responsibilities

• EDI Setup and Maintenance: Support the setup, configuration, and ongoing maintenance of EDI transactions ensuring compliance with PetSmart, vendor, customer and trading partner requirements
• Stakeholder Coordination: Serve as the liaison between 3rd party EDI provider, business counterparts, technical developers and teams, management, vendors, and trading partners to facilitate smooth communication, troubleshooting and resolution of EDI related issues
• Testing and Validation: Help lead trading partner testing, validation, onboarding, and stabilization efforts
• Manage PetSmart EDI specifications and mapping documents for data mapping and translation requirements ensuring compliance across trading partners
• Monitor and manage the EDI Inbox, provide regular status updates to management and escalate as required
• Identify, analyze, and troubleshoot EDI errors, ensuring data accuracy and process integrity
• Responsible for 3rd party EDI Provider request and incident management, escalation and resolution
• Support of project initiatives providing subject matter expertise and contribute to project estimation activities, high level designs, and test plan input to ensure best practice

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level