Senior Employee Communications Specialist

Zillow

1d • Remote

About The Position

Zillow Group’s Employee Communications team informs, inspires and engages all Zillow employees (Zall), ultimately guiding them to deliver on business strategies and become external advocates for the company. As a Senior Employee Communications Specialist, you’ll be a core driver of Zillow’s day-to-day companywide communications. You’ll turn strategy, campaigns and major company moments into clear, compelling employee-facing content across Zillow’s most visible channels. This role is deeply hands-on and execution-focused, ensuring companywide messages are accurate, engaging, on time and aligned to the broader narrative. Your work will reach employees across the company and play a critical role in helping Zall understand where we’re going, why it matters, what it means for them and what action to take. This is an opportunity for an experienced communications professional to own execution for high-visibility employee communications at scale. In this role, you’ll translate company priorities and campaign strategies into polished, employee-ready content — getting into the details of every story, draft and deliverable. You’ll partner closely with the Senior Manager, Employee Communications and other communications leaders to bring companywide narratives to life through daily updates, campaigns and major moments. You’ll be trusted to manage multiple workstreams, navigate fast-moving timelines and maintain a consistently high bar for quality. This role is ideal for someone who thrives in the weeds, enjoys writing and editing as their core craft, and wants to grow their impact by executing large-scale, companywide storytelling.

Requirements

• You have 5+ years of experience in employee, internal or corporate communications
• An experienced communications professional with strong writing, editing and storytelling skills
• Highly detail-oriented, with strong editorial judgment and a consistently high bar for quality
• Comfortable working with senior leaders and contributing to high-visibility communications
• Organized and reliable, able to manage multiple priorities, deadlines and stakeholders at once
• A collaborative, proactive partner who follows through and keeps work moving forward
• Adaptable and comfortable operating in fast-changing environments where inputs may be incomplete

Nice To Haves

• Have executed integrated communications campaigns across multiple channels
• Have experience supporting executives or senior leaders with messaging and content development
• Have worked in a large, matrixed or fast-moving organization
• Have supported major company moments such as earnings, org updates or companywide meetings
• Have experience managing editorial calendars, content plans or campaign timelines
• Are familiar with technology, consumer marketplaces or real estate-related industries

Responsibilities

• Own execution for daily companywide communications, turning strategy and campaign direction into clear, accurate and engaging employee-facing content
• Write, edit and deliver content across Zillow’s most visible channels, including companywide emails, intranet posts, leadership talking points, presentations and toolkits
• Translate campaign strategies into detailed editorial plans, including drafts, timelines, reviews and final deliverables
• Support major company moments, such as All Hands meetings, quarterly earnings communications and other high-impact updates — drafting content, coordinating inputs and supporting end-to-end execution
• Partner with senior leaders and executives to draft, refine and finalize messaging, incorporating feedback while maintaining clarity and narrative integrity
• Coordinate closely with cross-functional communications partners to ensure messages are aligned, consistent and delivered on time
• Manage multiple concurrent workstreams in fast-moving environments, balancing speed, accuracy and quality
• Track engagement metrics and qualitative feedback, using insights to improve future content and execution
• Maintain editorial standards and quality checks, ensuring employees know where to look, what to trust and what action to take

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees