Specialist, Employee Communications

Comcast•Philadelphia, PA

1d•$35 - $53

About The Position

Exciting opportunity to play a key role in delivering impactful communications for internal audiences that support Comcast Advertising. The Specialist, Communications, will be responsible for driving efficiency and consistency through our team by supporting and executing the day-to-day operations of the Comcast Advertising Communications editorial channels and processes. You will also help enable and execute communications strategies that support key stakeholder and business objectives, long-term goals, and projects. As a key contributor to the team, you will be responsible for integrating executional excellence and best practices into the way we work every day. This person will be expected to work with the team across multiple initiatives, customers and stakeholders, and projects. This includes understanding and utilizing existing content strategies, applying applicable style and brand guidelines, and working in a CMS (content management system) to help deliver effective communication tactics such as posting intranet articles, email communications, newsletters, etc.

Requirements

Skills Collaboration, Communication, Content Management Systems (CMS) Tools, Project Organization, Writing
Education Bachelor's Degree
Relevant Work Experience 2-5 Years

Responsibilities

Support day-to-day operations for the Comcast Advertising Communications team, including editorial content, calendar planning/management, and tactical execution.
Support the establishment and management of editorial best practices to deliver timely and effective messaging, using a high impact writing style and format.
Adopt and maintain team templates, style guides, distribution lists and other resource materials.
Understand our digital channels and best practices for digital content and work to apply knowledge across Comcast Advertising communications content.
Work closely with subject matter experts and the Comcast Advertising communications team to ensure messaging is consistent with the broader editorial content strategy.
Write and develop content to be shared across internal communications channels including but not limited to articles, newsletters, email messages, Teams communicator alerts, and other core communications collateral.
Manage Comcast Advertising communications channels. For example, monthly/quarterly All-Teams Calls – sending invitations, working with IT on set-up.
Create design elements, including digital signage and key imagery for campaigns, using existing brand guidelines.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.