Senior End User Adoption Specialist

Q2 • Austin, TX

1d • Hybrid

About The Position

Q2 is seeking a Senior End User Adoption Specialist to support marketing strategy and asset development for fintech partners and financial institutions. This individual will be part of Q2’s Innovation Studio team, supporting Go-to-Market Sales, Marketing, and Partner Success programs. They will work alongside the End User Adoption Marketing Strategists to develop and deliver marketing assets, coordinate GTM plans, and establish and maintain a marketing materials library to drive marketing success and sales enablement for our customers and partners.

Requirements

• Typically requires a bachelor's degree in marketing and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent relevant work experience.
• Excellent written/oral communication skills and ability to interface effectively with peer managers as well as senior management
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• Proficiency in creative development tools, specifically Adobe Creative Cloud
• Skilled in utilizing and distilling insights from analytics tools, such as Pendo or Adobe Analytics
• Experience in supporting B2B and/or B2C sales and marketing programs
• Self-starter who is comfortable with ambiguity
• Experience building new processes and implementing across organizations
• This position requires fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Financial Services and enterprise software experience preferred

Responsibilities

• Partner with End User Adoption Marketing Strategists to execute and coordinate marketing plans in support of end user adoption growth for our customers (financial institutions)
• Develop and deliver marketing assets and materials to financial institutions
• Drive operational efficiencies and establish new processes to scale strategic programs and customer reach
• Support development and management of marketing resource library and materials
• Maintain a campaign roadmap and coordinate with cross functional partners to ensure GTM efforts are aligned and executed on time
• Manage customer distribution lists and create and manage customer communications for program updates
• Work cross-functionally with teams across sales, partner success, development, and field marketing
• Support sales and marketing initiatives to achieve sales and revenue targets

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level