Senior Engineering Support, Wireless Operations(Government)
About The Position
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. AT&T has an opening for a Senior Engineering Support, Wireless Operations position to support the Federal Government in providing O&M / PM support of contracted operations. Job responsibilities include but may not be limited to: Provide technical leadership and serve as the subject matter expert in the field of wireless engineering Identify and recommend continuous improvement opportunities across wireless engineering activities within scope of these areas of duty Review and provide engineering concurrence wireless architectures designs Coordinate the installation of Government contract voice/data/wireless to include associated equipment. Network support services, provide senior technical expertise and guidance and provide engineering concurrence for architecture designs, testing and development of wireless hardware and software, including SELC support. Documentation creation, training, wireless site surveys, evaluation, project support and decommissioning all to meet the operation requirements with detailed documentation complaint with agency standards. The scope of work includes on-site and remote support for all installations for a Federal Government agency. Provide senior engineering support to plan, design, implementation, and post-deployment activities related to the network. Develop and maintain standard operation procedures (SOPs) and training materials for systems with clear and concise documentation to align with agency standards. Provide Advanced Tier III support and collaborate with internal teams, vendors, to address complex issues to resolve system challenges. Conduct site surveys and perform predictive design and modeling to optimize network. Track and report project progress, risk, and issues to the team and agency stakeholders. Provide senior leadership support to other members of the team. Out of hours support is a requirement, occasional travel may be required, or other duties as assigned. This position supports Government Customer facility in Winchester, VA and other remote sites. Employee must be willing and able to obtain a government issued Public Trust.
Requirements
- 10+ years of service
- Must be able to initially obtain Public Trust
Responsibilities
- Provide technical leadership and serve as the subject matter expert in the field of wireless engineering
- Identify and recommend continuous improvement opportunities across wireless engineering activities within scope of these areas of duty
- Review and provide engineering concurrence wireless architectures designs
- Coordinate the installation of Government contract voice/data/wireless to include associated equipment.
- Network support services, provide senior technical expertise and guidance and provide engineering concurrence for architecture designs, testing and development of wireless hardware and software, including SELC support.
- Documentation creation, training, wireless site surveys, evaluation, project support and decommissioning all to meet the operation requirements with detailed documentation complaint with agency standards.
- Provide senior engineering support to plan, design, implementation, and post-deployment activities related to the network.
- Develop and maintain standard operation procedures (SOPs) and training materials for systems with clear and concise documentation to align with agency standards.
- Provide Advanced Tier III support and collaborate with internal teams, vendors, to address complex issues to resolve system challenges.
- Conduct site surveys and perform predictive design and modeling to optimize network.
- Track and report project progress, risk, and issues to the team and agency stakeholders.
- Provide senior leadership support to other members of the team.
- Out of hours support is a requirement, occasional travel may be required, or other duties as assigned.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
