Senior Epic Application Analyst - MyChart

Saint Francis Health System

2d•Remote

About The Position

The senior application analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

Requirements

High school diploma or GED.
Epic certification in assigned application module(s) required.
5 - 7 years related experience.
Ability to complete Epic certification and maintain certification in assigned application module(s).
Basic computer skills.
Ability to work independently and within a team across multiple disciplines.
Ability to establish and meet work schedules within limited time frames and under tight deadlines.
Analytical ability to solve both business and technical problems.
Excellent interpersonal and communication skills.

Nice To Haves

Bachelor's degree strongly preferred.

Responsibilities

Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.
Develop creative ideas and take innovative action to achieve planned goals and objectives.
Utilize multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution.
Provide ongoing support and coaching in a constructive manner to increase the effectiveness of other members of the project team.
Act as a go-to resource for colleagues with less experience; may lead small project teams or work groups.
Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
Perform a lead role with project teams or work groups.
Perform a major role in complex software upgrades.
Act as a technology subject matter expert and clearly communicate technical concepts as appropriate to supported users and leadership.
Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.
Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.