Senior Manager, Content Library Operations

Vertex Inc. • Boston, MA

1d • $144,000 - $216,000 • Remote

About The Position

This role owns how content is organized, governed, and made reusable at speed and scale. As the Content Operations Librarian, the ideal candidate will be responsible for ensuring content is structured, tagged, governed, and easy to find and reuse. You’ll help turn our core content from a collection of files into a strategic, reusable assets.

Requirements

• Hands-on experience working with Digital Asset Management systems; Veeva Vault experience strongly preferred
• Proficiency with reporting tools for audits and tracking
• Familiarity with content lifecycles, approval workflows, and content governance practices
• Understanding of how content reuse, findability, and data quality impact organizations
• Experience managing or directing third-party or offshore teams
• Experience enforcing metadata, taxonomy, and content standards at scale
• Experience supporting content workflows in regulated and/or complex environments
• Bachelor’s degree in information science, library science, communications, marketing, business, or a related field (or equivalent practical experience)
• 4-8 years of experience in content operations, digital asset management, content governance or related field

Nice To Haves

• Relevant certifications or specialized training in Digital Asset Management, content governance, or Veeva Vault a plus

Responsibilities

• Own content organization, taxonomy, metadata, and naming standards across platforms
• Ensure content is consistently tagged and structured to support reuse and reporting
• Partner with production and agency teams to enforce content standards at the point of creation
• Maintain and evolve content governance rules and best practices
• Perform regular audits to identify gaps, duplicates, and improvement opportunities
• Support onboarding of teams and agencies to content standards and Vertex content library established practices
• Serve as the expert within Vertex for practices related to content storage, classification, and retrieval
• Collaborate with DTE and platform teams on library-related enhancements and improvements
• Support reporting and analytics by ensuring content data is accurate and complete
• Lead and oversee a third-party team of content librarians – setting priorities, enforcing standards, and ensuring consistent, high-quality library execution

Benefits

• This role is eligible for an annual bonus and annual equity awards.
• Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level