Senior Manager – Digital Facilities Management Transformation

RTX

2d • Remote

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team: We are seeking a highly motivated and detail-oriented Applications Analyst to join our Digital Technology team in support of the Global Real Estate function. This role plays a key part in enabling and executing the global real estate strategy through the delivery and support of innovative technology solutions. You will work in a fast-paced, highly visible environment, partnering with business stakeholders and technology teams to drive both large-scale transformations and smaller, targeted enhancements that move our Real Estate Technology Roadmap forward.

Requirements

• Bachelor’s degree in information technology, Business, Computer Science, or related field with +10 years of related work experience.
• 5+ years of experience as an Applications Analyst, Business Analyst, or related role, preferably within a real estate or corporate services environment.
• Strong technical acumen with the ability to work across application platforms, data analytics, and systems integration.
• Proven project management experience: familiarity with Agile or other modern delivery methodologies is a plus.
• Demonstrated ability to analyze complex data sets and provide actionable insights with exceptional communication and stakeholder management skills; able to translate between business and technical audiences.

Nice To Haves

• Experience working with real estate management systems (e.g., Service Now, Archibus, Commputerized Maintenance Management Systems, Building Management Systems, etc).
• Knowledge of real estate operations, lease administration, facilities management, or capital project delivery.
• Familiarity with tools such as Power BI, SQL, Excel, JIRA, or ServiceNow.

Responsibilities

• Serve as a liaison between the Real Estate function and IT, understanding business needs and translating them into technical requirements and solutions.
• Support the implementation and optimization of real estate platforms and tools.
• Lead or contribute to project planning, execution, and delivery across multiple real estate initiatives.
• Collaborate with cross-functional teams including vendors, technical teams, and business stakeholders to deliver technology solutions on time and within scope.
• Collaborate with architects and system experts to develop and maintain technical documentation, workflows, and training materials.
• Provide day-to-day application support and troubleshoot issues, ensuring system stability and reliability.
• Establish and enforce data governance practices to ensure the accuracy, consistency, and integrity of real estate data across all systems and processes.
• Analyze and interpret real estate data to provide insights and support strategic decision-making.
• Identify opportunities for process improvement and digital enablement within the real estate domain.
• Develop and maintain strong relationships with vendors to ensure alignment with organizational goals and performance expectations.
• Monitor vendor performance through regular evaluations, performance metrics, and compliance with contractual agreements.
• Ensure timely resolution of vendor issues, including quality, delivery, or service concerns.
• Travel as needed.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level