Senior Manager Digital Product

Caterpillar•Irving, IL

1d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is transforming the way we plan, align, and execute our global supply network—and we’re looking for a visionary Senior Manager of Digital Product to lead the charge. This role sits at the heart of our digital supply chain strategy, guiding the development, deployment, and continuous improvement of our Network Planning & Execution digital product suite, including our enterprise digital twin. As a senior leader, you will shape the future of how Caterpillar synchronizes demand and supply across the globe. You’ll lead a high‑performing, globally distributed team and collaborate with cross‑functional partners to deliver digital capabilities that drive measurable business value. This is more than a product leadership role it’s an opportunity to shape the digital backbone of Caterpillar’s global supply chain. You’ll influence enterprise‑wide planning decisions, enable smarter and faster execution, and help build the next generation of digital tools that power Caterpillar’s success. If you’re energized by leading global teams, building impactful digital products, and driving meaningful operational change, this role offers the scale, complexity, and opportunity to make a lasting impact.

Requirements

Expert level decision making and critical thinking
Ability to accurately analyze situations and reach productive decisions based on informed judgment.
Ability to translate business needs into actionable product strategies and measurable outcomes.
Effective communications
Exceptional communication, stakeholder management, and change leadership skills.
Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Digital product management
Strong understanding of digital product development and enterprise‑scale deployment.
Ability to operate and manage digital product development projects at all stages of the product development lifecycle.
Software change request management the ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
Digital product business knowledge: knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Proven experience leading global teams in a complex, matrixed environment.
A passion for building digital capabilities that transform how organizations operate.

Nice To Haves

experience and domain knowledge in supply planning, such as:
Material Requirements Planning (MRP or ERP) systems
Sales & Operations Planning (S&OP, SIOP, or Integrated Business Planning)
Capacity Planning methodologies, such as Rough Cut Capacity Planning (RCCP)
Relevant supply planning technology platforms such as e2open, Blue Yonder, o9 Solutions, Kinaxis, or similar
APICS CSCP certification or similar

Responsibilities

Lead Global Digital Product Strategy & Execution
Oversee a global team of Digital Product Owners and Regional Deployment Leads, ensuring alignment to product vision, business priorities, and enterprise outcomes.
Guide the development and deployment of Caterpillar’s Network Planning & Execution suite of digital products, enhancing end‑to‑end demand and supply alignment across the enterprise.
Build, refine, and execute the digital product roadmap—accelerating capability delivery while meeting cost, quality, and timeline commitments.
Lead a global digital product organization, including seven direct reports, providing coaching, performance management, and strategic direction.
Drive Product Performance & Continuous Improvement
Partner closely with operations to monitor product performance, adoption, and value creation.
Analyze user feedback, operational data, and business needs to prioritize enhancements, resolve issues, and shape new features.
Establish and maintain clear reporting on product quality, usage, and business impact.
Champion Cross‑Functional Collaboration
Work with business process owners, procurement, supply chain leadership, and other stakeholders to position, promote, and scale digital capabilities across the organization.
Coordinate with IT and external technology partners to deliver new releases and features on schedule and within budget.
Ensure seamless integration of digital tools into business processes, driving engagement and long‑term adoption.