Senior Manager, Enterprise Systems Program Management

MetropolisChicago, IL
1d$170,000 - $180,000Onsite

About The Position

Metropolis is seeking a Senior Manager, Enterprise Systems Program Management to support our next phase of growth. We are executing a large-scale Oracle ERP and Workday HCM systems implementation and transformation, and need an exceptional Senior Manager, Enterprise Systems Program Management to be the operational backbone of this program. You will bring structure, governance, and accountability to a complex, multi-workstream transformation — serving as the connection between Metropolis's senior business stakeholders and a large external consulting team. This is a high-visibility role for a seasoned professional who can design frameworks from scratch, lead difficult conversations, and drive delivery excellence across time zones.

Requirements

  • 7+ years in program/project management; 2+ years leading a PMO on enterprise technology transformations
  • Direct ERP and/or HCM implementation experience (e.g., Workday, SAP, Oracle, Microsoft Dynamics)
  • PMP certification and/or Six Sigma certification (Green Belt minimum; Black Belt preferred)
  • Proven track record designing governance frameworks and managing large external consulting teams across concurrent workstreams
  • Exceptional executive communication skills — able to engage confidently with C-suite and executive stakeholders
  • Comfortable leading globally distributed teams across multiple time zones

Nice To Haves

  • Experience in high-growth technology or SaaS companies; PE- or VC-backed environments a plus
  • Familiarity with Agile/hybrid delivery methodologies and change management frameworks (Prosci, ADKAR)

Responsibilities

  • Use innovative processes, modern tools, and AI to build a PMO that accelerates and improves decision-making and reduces risk
  • Build and operate the PMO from the ground up — governance structures, operating cadences, RAID logs, RACI matrices, dependency maps, integrated program plans, team on/offboarding, contractor invoicing and communications
  • Own the master program timeline and performance tracking; enforce change control processes and apply Six Sigma/Lean principles to drive continuous improvement
  • Lead cross-functional status meetings; hold internal teams and external consultants accountable to milestones and deliverables
  • Actively manage workstream interdependencies, escalate blockers, and track program KPIs with full transparency to leadership
  • Serve as the primary communication hub — synthesize program complexity into crisp executive dashboards, status updates, and board-ready presentations for C-suite and executive audiences
  • Manage the day-to-day external consulting relationship: challenge quality, enforce contractual commitments, and ensure knowledge transfer reduces long-term dependency
  • Maintain a robust risk register; apply root cause analysis to resolve issues before they hit the critical path
  • Serve as the primary escalation point for cross-workstream conflicts, driving resolution with urgency and pragmatism

Benefits

  • healthcare benefits
  • a 401(k) plan
  • short-term and long-term disability coverage
  • basic life insurance
  • a lucrative stock option plan
  • bonus plans
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