Senior Manager GPU Applications Engineering

Advanced Micro Devices, Inc•Austin, TX

9h•Hybrid

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: Join AMD’s Datacenter GPU Product Application Engineering team to lead a high-performing group of engineers supporting our Data Center GPU OEM & ODM Partners. In this customer-centric role, you will collaborate with external OEM/ODM partners to bring next-generation server platforms to market powered by AMD’s Instinct™ Accelerators—and ensure their successful deployment in customer data centers. THE PERSON: You are a customer‑centric engineering leader with deep expertise in data center GPUs and AI server platforms, experienced in guiding teams that work directly with OEM and ODM partners. You bring a strong balance of technical depth and people leadership, enabling successful validation, manufacturing, and deployment of AMD Instinct™ Accelerators in next‑generation server platforms. You thrive in fast‑paced, cross‑functional environments, serving as a trusted technical advisor to customers while driving internal alignment across engineering, product, and operations teams. With a proven ability to manage escalations, mentor engineers, and represent your team at a strategic level, you ensure high‑quality execution from factory bring‑up through customer data center deployment.

Nice To Haves

Proven experience of technical customer-facing roles such as Application Engineering, Technical Account Management, or Solutions Architecture.
Demonstrated leadership experience managing engineering teams in data center or GPU-focused environments.
Deep understanding of AMD GPU architecture, ROCm software stack, and performance optimization strategies.
Proven experience supporting large-scale deployments in Cloud or HPC settings.
Familiarity with customer engagement workflows including onboarding, triage, and escalation.
Strong communication and stakeholder management skills across engineering, product, and executive teams.
Experience in hiring, onboarding, and mentoring technical talent.

Responsibilities

Team Leadership: Manage a team of Application Engineers engaged in validating AMD GPU products within AI server platforms, supporting OEM/ODM factory operations, and enabling customer deployments.
Issue Resolution: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams.
Escalation Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction.
Technical Guidance: Advise OEM partners on AMD tools, validation methodologies, and interpretation of test results.
Manufacturing Enablement: Collaborate with OEM factory teams to develop manufacturing scripts and test programs that ensure reliability at scale.
Customer Communication: Contribute to the creation and review of technical presentations, training materials, and other customer-facing documentation.
Resource & Onboarding Management: Oversee hardware resource allocation and lead onboarding and enablement for new hires and contractors.
Strategic Representation: Represent the team in strategic planning forums and cross-functional initiatives.