Senior Manager, Order Entry

MCL Solutions Talent Acquisition Team • Bolingbrook, IL

13d • $85,000 - $100,000

About The Position

Enru Logistics is seeking a strategic and hands-on Senior Manager, Order Entry to lead our order management function through a period of significant transformation. This is a critical role designed to build, stabilize, and scale a new order entry process that is still under development. The ideal candidate is tech-forward, highly analytical, and comfortable working through ambiguity, with strong experience in Microsoft Business Central (BC) and Dynamics, robust data hygiene capabilities, and a proven ability to manage and mentor a small but high-performing team.

Requirements

• 8+ years in Order Entry, Order Management, or related operations roles.
• 3+ years managing small to mid-sized teams (2–3 direct reports).
• Proven expertise with Microsoft Business Central (BC), Microsoft Dynamics 365, Order Entry Implementation, Core Data Cleanup & Hygiene, and High SQL & Excel skills
• Excellent process and project management abilities; able to drive projects from ambiguous beginnings to structured outcomes.
• Ability to get up to speed quickly in new systems, workflows, and business models.
• Comfortable working through complexity, transformation, and incomplete information.
• Outstanding communication skills, with the ability to influence and align cross-functional partners.
• Experience supporting ERP transformations or major system/process migrations.
• Familiarity with integrations between BC, Dynamics, CRM systems, and fulfillment tools.
• Certifications in Lean/Six Sigma, PMP, or similar disciplines.
• Background in manufacturing, distribution, SaaS, or hardware/software order flows.

Responsibilities

• Lead and develop a team of 2–3 direct reports, and up to 8 indirect reports plus Order Entry Specialists and Onboarding Specialists, ensuring clarity, engagement, and operational excellence.
• Foster a culture of accountability, continuous learning, and adaptability.
• Provide hands-on coaching and act as the escalation point for complex order scenarios.
• Oversee daily order intake, validation, entry, and release with an emphasis on speed, accuracy, and compliance.
• Oversee onboarding of new clients/shippers for order intake resulting in a seamless customer experience.
• Ensure orders meet business rules, contractual terms, configuration standards, and financial requirements.
• Own the transformation of a new order workflow, improving efficiency, accuracy, and scalability.
• Translate business requirements into system and process enhancements in collaboration with IT and cross-functional leaders.
• Lead or support key projects—including system rollouts, process redesigns, and data improvement initiatives.
• Develop SOPs, documentation, and training materials for new and updated processes.
• Act as the functional expert for Microsoft Dynamics 365 and Business Central (BC) within the order management team.
• Configure, optimize, and troubleshoot order-related workflows in BC/Dynamics.
• Partner with technical teams on testing, releases, and enhancements (UAT, requirements gathering, validation).
• Support master data clean-up, governance, and ongoing hygiene, ensuring accurate customer, item, pricing, and configuration data.
• Track KPIs across order accuracy, turnaround time, backlog management, and data quality; root cause issues impacting performance and advocate solutions
• Partner with Sales, Finance, Operations, Customer Success, and IT to ensure seamless order flow.

Benefits

• Enru offers a package of wellness and financial benefits including medical, vision, dental, paid time off, and a competitive 401(k) match.
• With a deep culture of reward and recognition, we want our employees to grow, develop and be part of our journey

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed