Senior Manager, Planning - Refrigerated Cargo

Ocean Network Express

1d•Hybrid

About The Position

The purpose of this position is to coordinate overall long-term planning and operations under the US and Canada export refrigerated cargo business scope. Support commercial activity and assist with streamlining processes in the TPWB, TAEB, and Latin America Trades. In liaison with management, this function is required to support and help develop marketing strategy for refrigerated business with defined performance metrics. This position will be responsible for detailed analysis relating to cost, market evaluation, and asset utilization on a consistent basis in order to help develop marketing strategy, identify problems and corrective actions, and ensure marketing program success with multiple stakeholders internally and externally. Maximum use of refrigerated equipment (containers, gensets, PPUs, etc.) is one of the critical tasks, in coordination with the Container Flow Management and Operations teams. Support cost-saving initiatives where commercially feasible to reduce downstream impact to ONE bottom line. This position reports to Director, NA Reefer Marketing.

Requirements

Leadership and management skills
Leverages quantitative and qualitative data to drive decision-making
Ability to translate complex operational data into actionable insights and long-term business solutions
Balances operational needs with fiscal responsibility
Ability to react quickly to market changes and make timely decisions
Ability to autonomously manage a complex workflow and re-prioritize as business needs evolve.
Ability to communicate, present, and influence a counterpart at various levels at both internal and external organizations
Proven ability to successfully strategize, implement, execute, and achieve day-to-day commercial plans and achieve departmental goals.
Collaborative and professional demeanor
Budget and Trend analysis
Forecasting
Successful utilization and understanding of proprietary Transportation Management System
Proficiency in Google and Microsoft applications
Proficient in creating pivot tables and formulas in Microsoft Excel and G-Sheets
Ability to adapt to Google apps, like Slides, Sheets, Docs, and App Script
Expertise in managing personnel lifecycles alongside proactive stakeholder engagement
10+ years of container shipping or logistics industry experience and 8+ years of management experience with direct reports
Bachelor’s degree required

Responsibilities

Perform as a day-to-day departmental leader with ability to anticipate challenges, risks, and identify opportunities
Monitor vessel and account performance, account segment performance, and trade/commodity lane focus areas to meet target KPIs that allow overall ONE business plan achievement
Support reefer pricing manager with analysis of market data to establish minimum rate guidelines.
Participate in supervising weekly equipment control and marketing improvement opportunities with GHQ and regional teams as necessary on a cross-functional basis.
Recommend solutions and cost comparisons for delay in transit and re-routing cargo
Direct Refrigerated Cargo Management teams for booking action and direction as needed
Maintain and update refrigerated cargo booking constraints in accordance with operational capabilities or restrictions
Through close monitoring and analysis, identify issues with account performance and work with pricing management to develop corrective action that can be communicated to sales.
Act in coordination with the Director to perform product and market evaluation analysis
Manage, develop, and hold accountable Planning Analysts by offering coaching, training, and mentoring.
Communicate necessary information with internal stakeholders as appropriate
Ability to implement tactical marketing and sales plans consistent with national and global goals
Perform analysis on feeder routes to develop and promote most efficient and cost-effective strategies.
Monitor weekly vessel service performance and evaluate/recommend contingency plans when necessary for global trade, along with regional network planning.
Work with pricing management to identify promotional cargo opportunities to meet business KPI metrics.
Provide Container Flow and Reefer Operation teams with accurate forecasting, both on a short and long-term basis, to manage EQ supply and flow.
Ability to work in a collaborative, consensual environment with cross-functional department managers for purpose of improving profitability and service levels, driving efficiency
Available for possible travel domestically as required.