Senior Membership Engagement Specialist

BJ's Wholesale Club • Marlborough, MA

1d • $78,000 - $101,000 • Hybrid

About The Position

This role will support all engagement efforts beyond the first year of membership. Furthermore, this role will be responsible for executing member-centric campaigns with a focus on building loyal, long-term BJ’s Members, across our 5 million and growing membership base. The role will collaborate with the First Year Member Engagement team to ensure a seamless transition for our new members progressing to tenured and ensuring on time renewal. Also, this person will collaborate cross-functionally throughout the organization, with key partners including Creative, Analytics, IT and Brand Marketing.

Requirements

• 5 years marketing experience.
• Ability to balance creativity and innovation with an analytical mindset
• Passion for working across teams with the ability to influence and prioritize
• Strong project management experience and ability to multi-task
• Strong communication and analytical skills necessary
• Bachelor's Degree Required

Nice To Haves

• Experience in a retail or membership environment a plus.

Responsibilities

• Coordinate, plan and prioritize execution of tactics driven by the strategic tenured roadmap
• Think of marketing touches holistically across channels (Direct Mail, Email, Digital, POS, and in-club membership desk, to name a few)
• Drive and own the creative execution process, from creative concept to routing creative to releasing final creative assets
• Manage campaign timeline, ensuring milestones are met. Escalate issues and blockers as needed, working to efficiently resolve
• Build and iterate on past and current campaigns while brainstorming innovative and new campaign ideas
• Collaborate cross-functionally to drive tactical execution
• Work with field teams and club operations to implement marketing programs
• Have a ‘test and learn’ mindset across BJ’s and our cross-functional partners
• Track campaign performance to share with manager and cross-functional teams

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level