Senior Office Support Assistant, UMKC School of Dentistry

University of Missouri System • Kansas City, MO

70d • $24

About The Position

The UMKC School of Dentistry is looking for a customer-service minded professional with exceptional computer skills and demonstrated creativity to join their team as a Senior Office Support Assistant. This individual must have excellent communication and time management skills, be able to provide technical and administrative support to faculty and students, provide a variety of end user training and support, as well as a written and electronic communications, reports, website and social media content creation and maintenance, and assist with creative and visual design. These functions include a broad array of tasks including set up, group and one-on-one user training, end user software support, including ExamSoft online assessment software, Microsoft Office Suite, Adobe software and Canvas.

Specific duties include but are not limited to:

Requirements

• Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Nice To Haves

• The successful candidate will have demonstrated ability to multi-task and prioritize, have proficient computer use and software skills; excellent interpersonal, communication and organizational skills; remain flexible with unanticipated projects/assignments; and manage confidential information with discretion.
• Experience with on-line testing and learning management systems web and social media, graphic design and demonstrated creativity a plus.

Responsibilities

• Administer online testing using ExamSoft
• Administer and maintain selected online tools and resources
• Provide end user assistance with Microsoft Office and Adobe software
• Respond to inquiries and work with technical support to solve computer and technology problems
• Research and compile correspondence, remarks, presentations and comprehensive reports
• Create and update the school's website content
• Create social media content for the school's Instagram and Facebook pages
• Create and update content for the school's Digital Signage System
• Assist with events as needed, including but not limited to the Midwest Dental Conference and New Student Welcome and Orientation events
• Coordinate with print vendors
• Order and maintain adequate stock of departmental supplies and equipment
• Other related duties as assigned

Benefits

• This position is eligible for University benefits.
• As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees