Senior Organizational Development Manager

AAA Mountain West Group • Walnut Creek, CA

1d • Hybrid

About The Position

AAA Mountain West Group is seeking a strategic and innovative Senior Organizational Development (SOD) Manager to design and deliver transformational leadership experiences. In this high-impact role, you will act as the expert architect for initiatives that build core capabilities for our people leaders. Moving beyond traditional program management, you will serve as a thought leader and trusted advisor to HR leadership and business executives, diagnosing capability gaps and co-creating solutions that drive measurable business results. You will balance long-term strategic thinking with operational excellence to execute leadership assessments, executive coaching, and curated development at scale.

Requirements

• Strategic Expertise: Proven ability to build deep business acumen and use industry trends/research to design leadership experiences that achieve tangible ROI.
• Coaching & Assessment Proficiency: Experience utilizing psychometric tools and 360-degree assessments to drive leader self-awareness.
• Instructional Design & Facilitation: Expert understanding of adult learning principles with a track record of facilitating high-stakes sessions for VP+ audiences.
• Stakeholder Management: Exceptional relationship-building skills, with the presence and credibility to influence and advise senior executive leadership.
• Project Management: Demonstrated ability to manage the full lifecycle of complex OD initiatives, from initial conception through to launch and evaluation.
• Bachelor’s Degree in a related field
• 8+ years of experience building and scaling leadership and organizational development programs within complex environments.
• Or High School diploma and 12 years of experience building and scaling leadership and organizational development programs within complex environments.
• Or combination of education and experience

Nice To Haves

• Professional Coaching Certification (e.g., ICF) is a significant plus.
• Master’s in Organizational Development, I/O Psychology, or Human Resources

Responsibilities

• Strategic Needs Analysis & Diagnosis Collaborate with senior leaders to translate core competencies into measurable capabilities.
• Design engaging learning experiences and development solutions that address organizational needs and align with AAA MWG’s strategic priorities.
• Implement measurement strategies aligned with key people metrics.
• Establish a feedback loop to capture the "voice of the executive," ensuring continuous evolution of the L&D/OD roadmap.
• Identify and leverage modern tools, including GenAI and hybrid training applications, to accelerate learning outcomes in a modern work environment.
• Leadership & Executive Development (Strategically develop high-potential and current senior leaders through tailored programs, executive coaching, and focused interventions aimed at enhancing leadership competencies, strategic thinking, decision-making, and overall organizational impact.
• Lead the administration and debriefing of 360-degree feedback and psychometric assessment tools; helping evolve the enterprise executive coaching program and set high standards for leadership engagement.
• Design and facilitate leadership experiences, including workshops, "in-the-flow" learning, and virtual formats ensuring content is practical, high-touch, and tailored for a senior audience.
• Program Delivery & Professional Growth Deliver engaging and effective group sessions, workshops, and training programs, both in-person and virtual.
• Collaborate with the team with the creation of training and learning experiences focused on professional and career development for individual contributors.
• Lead collaborative teams and manage external vendors to deliver solutions; championing a "leaders as teachers" culture, empowering executives to model the behaviors that inspire change across the organization.

Benefits

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level